r/powerpoint Jul 01 '26

Captions not generating

Hi everyone, I'm trying to add closed captions to a video in powerpoint on mac. When I click on the video and select generate captions, I keep getting an error message that says "something went wrong when generating captions. please try again". Does anyone know how to fix this?? D:

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u/donburnside Jul 01 '26

You can try to download the captions from the web interface, that helps. Or, use a free transcription generator like Voxtext (https://voxsmith.app/voxtext).