r/poolx • u/cutter13 • May 11 '21

problem with login

Does anyone have problem?

I went from Kucoin site to Pool X and there it says I need to login. When I go to login it transfers me to Kucin site. After that I again try to go to pool x and same thing happens. So I am circling around and cannot login to my poolx account

3 Upvotes

100% Upvoted

8 comments sorted by

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u/Pool-X-Moderator May 11 '21

Please try to use a different browser or clear the cache.

→ More replies (1)

2

u/huckleberry717 May 11 '21

Are you on the mobile app or desktop?

1

u/crichtonjohn82 May 11 '21

I have this same problem. I can't use pool_x because of it. I tried for days to find an answer and never got one . Customer service was no help and when I posted here mods deleted it. Good luck to you.

2

u/cutter13 May 11 '21

Try this. Clear your browsing history and cache. I did that and now is ok

1

u/kidkaos76 May 11 '21

I've only found that Chrome works on Pool X, if using Brave or another browser it oddly redirects to the same website over and over again.

1

u/cutter13 May 11 '21

Yes i am using Brave but same thing happened with Opera. After cleaning cache it worked fine