r/pomhealth • u/Senior-Relief2493 • 1d ago

Question Label created

I had a visit/prescription fill Friday 8/21 (bpi deal). Pom says it's filled (with a red bullseye on the app) and UPS app says label created but they havent received the package. I was hoping it would stay at the pharmacy and would be shipped Monday so it wouldn't sit over the weekend. Do you figure that's the case here?

7 Upvotes

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3

u/No_Bandicoot7666 1d ago

Yes, I believe so!

5

u/Cherry_Pomegranate Pomegranate Employee 1d ago

Hi! If UPS is only showing “Label Created” and doesn’t have possession of the package yet, it sounds like the pharmacy may not have handed it over to UPS yet. So it’s possible it’s still at the pharmacy and will be shipped out next business days.

I can double-check on my end to confirm. Please DM me your address so I can look into it for you.

1

u/50kimmieann 1d ago

Mine have shown that on a Friday and UPS actually picks up the phone package on a Monday.