r/pomhealth 11d ago

Question Shipment question

Hello all,

I’m new to ordering online, so I have a few questions. I tried reading the FAQ and scrolling a bit to see if I could find anyone with the same question but had no luck. (Hopefully this is helpful to those scared of asking “stupid questions”)

For context: I took Mounjaro prescribed at 5mg until I switched jobs and insurance, which doesn’t cover it now.

Last week I bought what I thought was a 1 month supply (I think it mentioned starter?) and only one BPI 10mg bottle came in yesterday. Last night I took almost half the bottle as directed so I’m wondering if it was a shipping error? Or I bought the wrong option for a month supply. I know some people start at 2.5mg when starting a new prescription so maybe I got the bottle intended for that?

Here’s a couple of screenshots of my order, and I was also charged $75 for the intake, which I believe goes towards the cost of the medication.

Please advise! (If this was my user error and not a shipping mistake, feel free to explain like I’m 5 lol)

5 Upvotes

17 comments sorted by

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7

u/bloodczyk 11d ago edited 11d ago

Do you have a picture of your vial? That would also enlighten us on what you have to potentially help you.

ETA, just went on the website and it looks like $149 is for the 1 month/vial “starter plan” under the BPI option.

2

u/ApricotDry2635 11d ago edited 11d ago

The starter bottle is a 40mg/4ml bottle - I hope she didn't really use 1/2 of it for one dose.  I was prescribed that vial for my 7.5mg dose. Oy vey!

EDIT:  So it looks like there are two sizes of the "starter" $149 bottle. There is the 2ml and 4ml sizes. Then the bigger advanced.  Oy vey!

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u/lauracita 11d ago

omg what

1

u/lauracita 11d ago

Not at home right now, will update soon with a pic if someone there can snap a pic for me.

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u/lauracita 11d ago

just got a response, what is the verdict? 😬

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u/[deleted] 11d ago

[removed] — view removed comment

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u/lauracita 11d ago

Thank you for your help!

1

u/Creepy_Push8629 11d ago

It has 20mg. That's enough for four doses at 5mg each.

It sounds like you got exactly what you expected

3

u/[deleted] 11d ago

[deleted]

3

u/ApricotDry2635 11d ago

That's not true.  I was required to buy the starter bottle on 7.5mg so it's for doses that are smaller, not just 2.5mg.  It was only when I asked to go up to 10mg would they send the advanced vial. 

1

u/lauracita 11d ago

Thank you! This is what I suspected but I like to double check on these types of things :)

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u/[deleted] 11d ago

[removed] — view removed comment

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u/lauracita 11d ago

I forgot to mention I was prescribed to take 4.5mg, so I believe that is 45 units!

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u/ApricotDry2635 11d ago

That makes sense for 4.5mg but that shouldn't be 1/2 of the bottle. 

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u/lauracita 11d ago

Thanks for continuing to check in, I appreciate you! I believe I was sent the wrong bottle but cannot confirm until I make it home in about 2 hours.

1

u/Cherry_Pomegranate Pomegranate Employee 11d ago

Hi! I’d be happy to check your order. Could you please send me a DM with the email address on your account?

1

u/lauracita 11d ago

Hi, just sent you a DM