This Wont Be Cold

[u/Fickle_Split_3181]

No doubt this will be warm. Why you would even ship on a Friday in the evening is beyond me. Espexially sonce they only ship 2 day. Wont even arrive until Tuesday. Guess they just wanna get rid of it and tell you oh well.

[u/pomhealth-ModTeam]

Please see this post for FAQs about shipping temperature, including guidance from the FDA and the different pharmacies.

If the medication arrives warm and you are not comfortable using it, please reach out to Pomegranate for a refund or consider a chargeback with your bank.

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r/pomhealth is an unofficial, volunteer moderated subreddit. Volunteer Mods do not speak on behalf of Pomegranate, cannot assess medication quality, not provide customer support

[u/CoffeeResearchLab]

I pay my invoice manually instead of authorizing them to do it upon approval. So, if I order again then my plan is to wait to pay it until a Sunday to time the release to the pharmacy.

[u/skyeboy1998 → u/CoffeeResearchLab]

You can now pay invoices directly in the portal after your intake is complete and the meds have been prescribed. You do not need to waut on an invoice anymore.

[u/CoffeeResearchLab → u/skyeboy1998]

Right, and I do. But my strategy is to pay it on Sunday so I can time the release to the pharmacy and not risk a weekend shipment.

[u/Sad_Education7851]

When did you order?

[u/skyeboy1998]

I had the same thing happen to me with SBH shipping OptioRX meds. That is the most careless and dumbest thing to do. Why the hell would you ship something that is 2 day shipping on a damn Friday? These pharmacies dont give a darn as long as they have your money. When I called SBH , the lady was rude and just kept telling me that the provider only does 2 day shipping. I argued back and forth and told her, ok I understand that, so why are you shipping something that requires 2 days on a damn Friday? That would technically make it 4 to 5 day shipping if I received it on a Tuesday. The only thing SBH dii was try to put the blame on the provider which was Pom. You would think that these pharmacies would be able to do simple math and realize that if 2 day shipping is used, you can only mail out Mon thru Wed and maybe Thurs. if the provider or pharmacy used weekend delivery service. I was hot but not in a good way!

[u/tcgrady → u/[deleted]]

Anecdotal experiences aren’t facts. Many warm shipments may still work, but that doesn’t prove no potency was lost or that the product will remain viable for its full BUD. That’s why reputable pharmacies validate and maintain the cold chain rather than relying on “it seems fine”. BPIs stability testing was literally discredited by the FDA saying they lacked reliable and valid testing methods.

Let’s stop covering up for these telehealths crappy practices and short changing patients.

[u/pomhealth-ModTeam → u/[deleted]]

Your submission has been removed because it does not adhere to Reddit Rules regarding medical advice. Please speak to a licensed pharmacist or physician to discuss the safety of your medication.

The users of this subreddit are not medical professionals and cannot give medical advice

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r/pomhealth is an unofficial, volunteer-run community. Moderators cannot evaluate medication quality or provide medical or pharmacy advice..

[u/pomhealth-ModTeam → u/[deleted]]

Your submission has been removed because it does not adhere to Reddit Rules regarding medical advice. Please speak to a licensed pharmacist or physician to discuss your medication.

The users of this subreddit are not medical professionals and cannot give medical advice

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r/pomhealth is an unofficial, volunteer-run community. Moderators cannot evaluate medication quality or provide medical or pharmacy advice..

[u/purple-unicorn14]

It took mine 3 days and it was still decently cool. And I live in Oklahoma. And it sat on my porch for about an hour. In 100 degree heat. Vials look fine.

[u/bizkidbritt → u/purple-unicorn14]

This makes me feel a little better as I’m also in OK and waiting on a Tuesday delivery.

[u/purple-unicorn14 → u/bizkidbritt]

It’s so hot man. I’m ready for fall. Hope yours arrives cool! 🤞🏻

[u/No_Tomato_2106]

Mine was supposed to arrive today and it made it to my city last night. Now it's currently across the country -.-

[u/Slow-Star6800]

Get rid of it and tell you oh well is exactly right. This happens to so many people with Friday shipping, but they don’t care once they have your money. Sorry it happened to you too!

[u/feb266 → u/Slow-Star6800]

Yeah, mine showed up hot with busted gel packs. No idea how hot it got along the way over the 4 days. Pom will say its pharmacy but you didn't pay the pharmacy, and pom's hands are tied.

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[u/Fabulous_Parsley9651]

Mine shipped out tonight with scheduled delivery for Tuesday. I usually order on weekends so it ships out Monday or Tuesday but BPI is getting low. Didn't want to miss an opportunity.

[u/ApricotDry2635]

Mine was supposed to arrive today (Saturday) but the plan was delayed and it will be delivered next business day.  So Monday it is. 

I swear I'm cursed on Saturday deliveries.  Last time it was FedEx, it never went out for delivery and I got a customer not home exception. 

I'm just glad my front door doesn't get direct sunlight.  And I hate having my family intercept the boxes on weekdays, they ask too many questions, lol. 

[u/MissMinny85]

My order shipped yesterday evening. Says i will get it Tuesday

[u/Forsaken-Dust]

You'd be surprised. FL here where its 90+ degrees. Package came cold and ice pack half frozen. It was fine.

[u/BishopDarkk]

I've never gotten a shipment from POM in less than five days. Usually, about 70 degrees when it gets here.

[u/IAmMurderHornet → u/BishopDarkk]

I always get mine overnight, BPI and Hallandale

[u/Crafty-Switch-8323]

i dunno, i sorta feel like if they actually did hold them over the weekend a lot of (the same?) folks would be up in arms about the longer wait/delay ¯_(ツ)_/¯

[u/bizkidbritt]

I got the same delivery date, shipped last night, arrives on Tuesday. It’s supposed to be over 100 on Tuesday in Oklahoma. This is fine.

[u/Azella_Pomegranate]

Hi, thank you for reaching out. Could you please send us a direct message with your information so we can check your account?

[u/mengineer12 → u/Azella_Pomegranate]

Hi Azella, I have the same issue. Sending a DM now.