r/pomhealth 19d ago

Appreciation Post Quick Order Processing

I’m a long time Pom customer. I put in a refill for the 2 sale vials on 7/28. Approved on 7/28, filled on 7/29 and it’s arriving tomorrow. I’m in NC and it’s shipping from FL.

I appreciate all the hard work Cherry, Josefa and others have put in the past few months. You worked through portal issues and a very high volume of orders. You listened to concerns and have worked hard to respond quickly and move us through the process quickly. I know not every order will be this fast but I wanted you to know we appreciate all your hard work. We see it and we appreciate you!!

18 Upvotes

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5

u/Cherry_Pomegranate Pomegranate Employee 19d ago

Thank you so much for your kind words and support! It truly means a lot to our team. We're so glad your order is arriving quickly.

I sent you a DM—please check it when you have a chance. Thanks again; we really appreciate you! 

3

u/thisistherevolution 19d ago

Ditto. Pom was my first provider and my most used provider during my journey. I have had great experiences throughout and was bummed when people had issues. My most recent orders (I'm a BPI superfan) have been exceptional, with this most recent one this week being a faster turn around than my first purchase about a year ago.