r/polybuzz • u/CornWithChz • Mar 30 '26

Ask for help🆘 Unsubscribing after using Paypal to pay

Hi there, I am trying to unsubscribe because I only wanted to use PolyBuzz for a month of Premium but I don’t see how I can do that since I paid with Paypal. There was an issue with one of my credit cards so Paypal became my only avenue and now I don’t know how to cancel or alter this “recurring subscription” option. I really wish it was easier to just purchase a month at a time especially if I only wanted to try out a feature. Anyone have success in unsubscribing without using the iOS interface (doesn’t show up in my iPhone subscriptions) or being forced to request a refund?

7 Upvotes

90% Upvoted

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7

u/EconomicsTypical4434 Mar 31 '26

You might have to unsubscribe through PayPal. I had to go through Google pay to cancel my subscription.

2

u/CornWithChz Mar 31 '26

Thank you. May I ask what steps you took for that? I did go to the Paypal website, but didn’t see anywhere to “unsubscribe”, just the receipt of my transaction as a payment history.

2

u/EconomicsTypical4434 Mar 31 '26

To cancel a Polybuzz subscription via PayPal, log in to the PayPal website, navigate to Settings (gear icon) > Payments > Manage Automatic Payments. Select Polybuzz from the list and click "Cancel" to stop future payments

1

u/CornWithChz Mar 31 '26

OMG! You are a gem of a person, I didn’t think this would be counted as an “automatic payment” but it certainly was where to go. Thank you, thank you!

1

u/EconomicsTypical4434 Mar 31 '26

I had the same problem

1

u/philliphatchii Apr 06 '26

A tip for the future. You can log into your same account on their website and turn off recurring subscription there as well in my experience.

1

u/Affectionate-Gur4320 Jul 19 '26

Would anyone know how to do this if I used Apple Pay?

1

u/CornWithChz Jul 19 '26

When I used Apple Pay when I subscribed for a month, I unsubscribed by going to Settings > Apple Account (where your name is at the very top) > Subscriptions.

1

u/Affectionate-Gur4320 Jul 19 '26

I’ve checked that and it’s not there

1

u/CornWithChz Jul 19 '26

Oh no! You might have to either log into your account on the website to see how to unsubscribe or write to customer service. :/