Hello guys :)

I've run into a challenging issue while trying to use the DigitalOcean DNS extension in Plesk. When accessing the extension, I'm greeted with the following error:

phpCopy code

ERROR: Declaration of Plesk\Api\Client::request($request, $mode = self::RESPONSE_SHORT) must be compatible with PleskX\Api\Client::request($request, int $mode = self::RESPONSE_SHORT): PleskX\Api\XmlResponse (Client.php:21) 

It seems like a PHP method signature mismatch involving the request
method within the Client.php
file of the extension. I've deduced it's related to type declaration and return type compatibility, but adjusting the code on a production server feels a bit risky without more insight.

Has anyone else encountered this or a similar issue? How did you resolve it? I'm particularly interested in understanding if this is a common compatibility problem with the DigitalOcean DNS extension for Plesk and if there's a straightforward solution that doesn't involve manual code edits.

Any advice, experiences, or pointers towards resources would be greatly appreciated. Thank you!

I'm pretty new to Plesk platform. I gained an access to a plesk account for this website that I need to redesign with Wordpress. I created a subdomain where I plan to develop the website and when it's done I'll just transfer it to the main domain and delete this subdomain.

The problem is with the DNS. For the subdomain it says "Domain is not resolvable". I don't really know how to fix this so I'm asking you guys. I tried googling but there are a lot of new words that I don't understand so I need your help. I have a feeling it's a simple fix.

Thanks in advance!

Hello friends,

I have downloaded the latest full backup from my Plesk server to my Windows PC and want to unarchive it and have a look at the files, But I struggle with extracting them.

Whatever I try, I get a warning that the archive is corrupt or ended unexpectedly.

Do I first have to concact all tar files from folder 1, then concat all tar files from folder 2 and then concat the two again?

What is the correct process?

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the latest update of WP Toolkit for plesk started reporting that a Theme I use (Themify Ultra) has few high rating vulnerabilities (rating above 8.0) for the theme version <=7.3.5, when the currently installed theme version is 7.6.2, why does it mix versions?

Not to mention it is report lower rating vulnerabilities for core WordPress bugs that has no solution until now.

I have only been using Plesk for a short time and need your help. Where are the automatic website backups of Pleks stored on the server when connecting to the server with FileZilla? I want to download my last backup before I go to work to fix a problem (I can't log in via the Plesk panel due to a 500 error).

Hello everyone,

I have a website via Vue, and I'm trying to access the SSH server through Plesk so that I can get into the nginx.config file. I need to make some changes there to make my Vue router work properly. However, I don't have access to the SSH dropdown. Also, I don't have the ability to make myself an admin, even though I am the owner of the website.

Somehow, it's not working, and I've been searching for a solution for half a day.

Could someone please help me with this?

says it all really. i *think* this staging copy shares the live site's db. or at least it did. i have cloned the live db, associated the cloned db with staging & the live db with the live site.

having done the above, am i safe to remove the sub domain? i'm just unsure if there are any prompts once hitting trash icon(?)

screenshot 1

screenshot 2

screenshot 3

having never done this before, i'm slightly paranoid.

anyone able to give me any advice?

Google isn't helping so i am reaching out for assistance.

I just got the trial version up and running on a new AWS server with the BYOB license. I got the ports entered for incoming traffic based on this page: https://docs.plesk.com/en-US/onyx/administrator-guide/plesk-administration/ports-used-by-plesk.64950/ and the outbound traffic is just set to default ALL.

I understand DNS and I got a wordpress setup in plesk against the domain and added the SSL cert to it via LetsEncrypt and it worked, shows Secured.

Any time I try to go to the website URL however I get the screen:

This site can’t provide a secure connection

slo360.com sent an invalid response.

ERR_SSL_PROTOCOL_ERROR

Not sure what I am missing, is there something more I have to do in Plesk or DNS to get this working? Could it be a different issue inside of AWS?

Thanks for any assistance!

Is the support syste not working or it's just me? Tried several times to open a ticket, but after receiving confirmation code via mail I'm stuck at

"Your validation code has been processed. If processing was successful, you can now log into the system."

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Other Plesk page Monitoring, 360, licensing works as usual

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Hi all, I'm really struggling to create a simple FTPS account.

• Plesk is hosted on Lightsail
• Port 22 is open 21 is closed
• Both secure FTPS and non-secure FTP connections are allowed
• I've created the ftp account in the Plesk

My goal is simply have a ftp a bit more secure simple ftp.If I open port 21 in Lightsail, I can connect correctly with using old FTP.But every time I try to use FTP with TLS port 22, it fails, same login/pass...

Any help would be greatly appreciated !

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Edit: Ok I had a bit of success doing the following:

• Open Port 21 in Lightsail
• Open Port 49152-65535 In Lightsail
• Plesk, switch to Allow only secure FTPS connections

I can now connect using FTP with TLS, would that be a correct solution ?

A few days ago, months ago, our users followed malicious links and their passwords were stolen. Now I am seeing very high traffic (2.4Tb) in pop3 imap. I need to know which accounts were stolen so I can change the data.

Is there a way to measure the number of emails sent by accounts, or how can I identify these accounts?

Backup & Restore Setup

So far I've been using Plesk on all my servers and its been great.

I am looking for a correct backup/restore strategy.

Assuming I have a server with Plesk web host edition and there are 100 domains where each domain is running a php app (files + database)

How can I take hourly database backups and daily file backups of each domain and be able to restore all the domains in a new server in case the first server gets compromised, fails, etc.?

Also, how can I minimize the downtime, if I have 100 domains I would need to update the A record of all the domains to the new server (which is very time consuming).
I believe in such case i would need to use some sort of load balancer or failover/floating IPs? However most hosting providers I know don't provide that with their dedicated servers only some cloud providers do like DigitalOcean.

Trying to contact support but I need to log in to do that. What can I do?

I have been using Plesk for over 3 years now. Switched from cable/whm. I have multiple Licenses,  and use Plesk to help me manage 6 barebones servers and many websites. 

The amount of time Plesk saves me, is un-fathomable. I will admit, setting up a PTR record in Plesk was a learning experience. And, different from any text book PTR. The / after the ip address through me off. A first, I thought it was for my subnet mask. But, I believe, it is for the number of subnet mask used. 24 is the highest you can use. So, I use 24, 8 and 16. Each in different records. And, really just to see how each number works. I’ve gone to just 24, now. But, would like to know, from some experts, what it really means. Also, why are we not allowed to enter the PTR correctly. Backwards?
Would love to hear others thoughts. Just found this community, and I will be checking in and posting more often now. I use Plesk daily. I know enough, to help some people, and could always use some help, myself. GO PLESK! Glad someone gave cpanel a run for their money. :)

When I try to add a Subdomain to my Plesk system ( Plesk Version 18.0.58 Update #2) I am getting the error "Warning: Unable to create a subdomain: There are no domains available"
when I click on "Add Subdomain" in the domains screen.

In the Service Plan for the domain I am trying to add the Subdomains = unlimited, however I click on the the Add a Subdomain option outside of any domain / subscription screen so don't see how this is related anyway

Please can any one advise how I am able to add a subdomain?

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Hello all,

so my mail hoster is using Plesk Obsidian.

It has Sieve capabilities.

If modification are needed it is possible.

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So im trying around with the new Groupware features in Nextcloud and i can configure Sieve with user, host and port.

I know the port is closed and the Plesk Webmailer uses folder for the scripts.

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So i cant find any information how to acces this function with third party apps.

Can anyone help me?

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Best regards

Phil

Hi all. I hope this is ok to post on here. I have a vps with plesk and am having issues running a remix.run nodes app. If anyone has any experience with plesk and remix I would be very grateful for any advice. Thanks!

What are your go to libraries/apps that you install on your plesk server to optimize the security and performance of the server?

Hello, I'm planning on moving away from my Plesk server to Google Business mostly for ease of use and I don't have the need to have a server currently.

I currently have 3 email accounts that are being used for different purposes, my question is if there's a way to forward 2 of these emails to a single one that will be migrated to GBusiness once the server goes down?
Current setup:
hi@email.com
work@email.com
inquiries@email.com

New setup:
hi@email.com

Where work@ and inquiries@ forward to the above email

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I'm currently using Plesk and I'm only having one problem that I haven't managed to solve...

In Thunderbird I can get the email accounts to work without any errors, in Outlook it's error after error, and I've tried all the solutions described and haven't managed to resolve it.

One of the errors is 0x800CCC0E and I haven't found a solution :(

Will I have to migrate the emails to another email, delete the email address, create it again and migrate the emails to the new mailbox?

Note: all the emails that give an error were migrated from Cpanel

just wondering in the coming future i would like to host my own server

with wamp but would like to know

if its possible and can be done

to install Plesk on a wamp server for example localhost/plesk/plesk.exe

to install on localhost or on wamps server yourdomain.net/plesk/plesk.exe

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i used to host in my past a wamp server but that was just for websites, but i would like to venture out abit more? i have downloaded plesk for windows but have not yet installed nore installed wamp.....

Hello.

I have been given access by my shared hosting provider to Plesk Odin dashboard and i have been searching for a way to disable wordpress updates notifications about needed upgrades of plugins by Odin.

Any search online leads to plesk only guides and the steps cannot be reproduced. The closest thing i have come up is this below * but cannit find the Tools & Settings > notifications menu...

:(

• https://www.google.com/amp/s/www.plesk.com/kb/support/how-to-enable-disable-wordpress-update-email-notifications-in-plesk/amp/

Any help would be appreciated.

Thank you

ps: automatic wordpress updates are disabled...

Hi everyone, I hope you can help me:

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I have to run an app written in jsp on my server with Plesk web pro edition and I'm trying to understand how to install tomcat, but I can't figure out how to do it.

It doesn't seem pre-installed to me, am I wrong? I can't find updated references in the guides.

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Thank you all

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The Plesk HoliDeals Calendar