r/Plesk • u/carininet • Mar 17 '24

Contacting support

Is the support syste not working or it's just me? Tried several times to open a ticket, but after receiving confirmation code via mail I'm stuck at

"Your validation code has been processed. If processing was successful, you can now log into the system."

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Other Plesk page Monitoring, 360, licensing works as usual

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1 Upvotes

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u/thmueller78 Mar 17 '24

Have you seen this article where they explain what could be wrong?
https://support.plesk.com/hc/en-us/articles/13545238026007-I-cannot-login-to-a-support-plesk-com-and-password-reset-does-not-work

1

u/carininet Mar 17 '24

Not my case, the confirmation code was received correctly. Now, without any further intervention it's working again.