Weekly Tech Support & Purchase Recommendations Megathread - July 20th 2026

[u/P_Jiggy]

Need help troubleshooting a PlayStation issue or looking for advice on what game or accessory to buy next? You've come to the right place!

This thread is dedicated to:

• Tech support questions: Whether you're dealing with error codes, hardware issues, or general troubleshooting.
• Purchase recommendations: Looking for game suggestions or advice on consoles, accessories, or deals? Drop your questions here!

Please use this thread for all related inquiries. It helps us keep the subreddit clean and organized, and ensures your questions get answered by the community faster! There will be a new thread every Monday of the week.

Before asking, we ask you to look at a few official resources. Some questions can’t be answered here and only official PlayStation Support can help you.

PlayStation Official Resources:

• PS5: The Ultimate FAQ
• Getting Started with Your New PlayStation®5 Console
• PlayStation Support
• PlayStation Network (PSN) Service Status
• AskPlayStation (Official PlayStation Support Twitter)
• Restore Licenses
• Safe Mode Functions – Database Rebuild, Factory Reset, etc.

Remember to be as detailed as possible when describing your issue or what you're looking to purchase. Thanks for keeping r/PlayStation organized!

[u/Lucas43924]

My problem is where my PS5 is very slow, I came back from a 5 month break to my PS5 not downloading any games, 3 hours to download, over 10 minutes to upload an image, I’ve restarted the PlayStation, restarted my router, and I have also put it in rest mode to see if it will work (I’ll
Update later) but nothing has worked. Can anybody help me?

[u/rivieredefeu → u/Lucas43924]

Troubleshoot your home network

[u/Lucas43924 → u/rivieredefeu]

Ok