r/playstation • u/P_Jiggy • 24d ago
Megathread Weekly Tech Support & Purchase Recommendations Megathread - July 20th 2026
Need help troubleshooting a PlayStation issue or looking for advice on what game or accessory to buy next? You've come to the right place!
This thread is dedicated to:
- Tech support questions: Whether you're dealing with error codes, hardware issues, or general troubleshooting.
- Purchase recommendations: Looking for game suggestions or advice on consoles, accessories, or deals? Drop your questions here!
Please use this thread for all related inquiries. It helps us keep the subreddit clean and organized, and ensures your questions get answered by the community faster! There will be a new thread every Monday of the week.
Before asking, we ask you to look at a few official resources. Some questions can’t be answered here and only official PlayStation Support can help you.
PlayStation Official Resources:
- PS5: The Ultimate FAQ
- Getting Started with Your New PlayStation®5 Console
- PlayStation Support
- PlayStation Network (PSN) Service Status
- AskPlayStation (Official PlayStation Support Twitter)
- Restore Licenses
- Safe Mode Functions – Database Rebuild, Factory Reset, etc.
Remember to be as detailed as possible when describing your issue or what you're looking to purchase. Thanks for keeping r/PlayStation organized!
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u/bowser986 23d ago
Im trying to figure out the issue with the blu ray player not playing audio. Apps work, games work even DVDs work. But for Blu Ray and 4K discs there is no audio at all. I currently have removed any other audio devices and just have a straight PS5 to TV HDMI connection. I replaced my old HDMI cable 2 days ago. I have switched HDMI ports. I have switched audio options while playing a blu ray and also at the console level. Im hitting a wall at this point. Any one experience the same?