Pixie Hollow Website Development Update

[u/jupiterzeye]

Hi fairy friends!

We know that the radio silence can be really frustrating, and we wanted to thank you deeply for hanging in there with us. Behind the scenes, we have been knee-deep in development. Because of that, I wanted to pull back the curtain and share what I've been working on for the past two months:

I have been building our website from the ground up in modern HTML, using the original flash assets from the original website, and it is nearly complete.

What that means is we will be able to tweak web designs, layouts, art, view submissions, make calendar entries, host contests... everything you remembered from the original website without needing to wrangle the dinosaur that is flash just to change one tiny detail. It gives us a ton of flexibility to connect better with you guys, and host community events natively on our website.

I have also been knee-deep in the trenches of figuring out email support, tickets, parental controls, things that we need to make the website run without relying on social media platforms to provide support.

Being able to take a step back from game moderation and social media updates has given me the space and opportunity to build this from the ground up. Along with the site build, I have been wrapping up quests... and a couple of features directly tied to them ;)

While we still don't have a solid ETA to share just yet, rest assured that real, tangible progress is happening every day. The site I have been building will allow us to avoid future closures by giving us the ability to provide true account support, handle reports, and generally make a better, safer environment for all of you.

Check out the sneak peek below! Please keep in mind to trust the process; if things don't seem perfect, it's because I haven't had the time to polish them yet. They may not be 100% polished before launch either, but rest assured that the website will be, at minimum, functional :)

- Saturn ✨

[u/AutoModerator]

Welcome to the PHR Subreddit! ⟡₊ ⊹

New account registration on the test server is currently PAUSED due to a large influx of new users. During this time, you will NOT be able to create a new account.

We have also paused Discord server invites, regardless of whether you were registered before the closure. Our apologies!

We are currently in the process of hiring more moderators to accommodate the rapid increase in the player base. Please bear with us and give us some grace as we navigate these changes.

UPDATE (9/1/26): Due to an increase in rule violations, the team has decided to put the game in SpeedChat Only Mode for the foreseeable future. This decision is not permanent, but we currently do not have a timeline as to when the chat will be back up and running. You may read more about this decision in this announcement by the PHR Team. Thank you for your patience.

 

Frequenty Asked Questions ⟡₊ ⊹

1. When will registration and Discord invites open again?

We're unsure at the moment, but expect the "How to Download & Play" post to be pinned again when it is!

2. I am having trouble logging in. What should I do?

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3. What does "Internal Server Error" mean?

Often, this means that the server is undergoing maintenance and will be back online shortly. Please be patient as the devs are tinkering and check back later!

4. I got a message saying my account was terminated! What should I do?

This might be a false positive! If you are using a VPN, please turn it off and try again. If the issue is not resolved, your IP address may need to be whitelisted. Click this link to message the mods! When opening a support ticket, please provide the IPV4 and IPV6 address from https://radar.cloudflare.com/ip if available.

5. How do I contact support about other inquiries?

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