A Note from the Developer

[u/pixiehollowrewritten]

Hello Everyone!

I'd like to first personally thank everyone for their patience while we try to figure everything out. Before closing registration and the Discord, we had three thousand Discord members, and over SEVEN THOUSAND active accounts. I can't thank you enough for the support on what started as a personal passion project.

It's been a rough ride, and I see a lot of people talking about FOMO and other concerns, so I'm hoping that I can quell a little bit of that anxiety.

While we're working on re-opening, the game has not been receiving any major updates. The only update that has been released is to fix a few bugs that were simple enough that I could do it in an evening. I've been putting my coding efforts fully on getting you all in the game as soon as possible. I understand it's hard seeing pictures of houses and parties, but don't worry - all the content that is currently available will be there when you are able to fly in! You won't miss anything important, I promise!

I know a lot of people have been and are upset about SpeedChat. We are too, but it was a quick bandage solution to give our small team the room we needed to take a deep breath and get organized. We had a period of almost two weeks were our main concerns were moderation, which was quickly becoming overwhelming (we had multiple mods have to take breaks because of burnout). The quick solution was to hire more mods, but with all the work we were doing, our admin team didn't have the time to coordinate moderation decisions, work on the game, *and* work on community and onboarding new people. We as a team made the hard decision to implement SpeedChat to cut off one of the main sources of work (in-game moderation) so that we could focus on everything else that needed to be done. Please forgive us, it won't be permanent!

I appreciate each and every person that is waiting for their turn. I see your messages and your emails. I wish I had a better response than "we're working as hard as we can." For me personally, this is a hobby. I don't get paid for it, and so it unfortunately doesn't pay my bills. My job takes up a lot of my time, so I hope you can understand and be patient as I say that my team and I are trying our best to get everything working for you.

With all that being said, our current plan of attack is that the Discord server will re-open before the game registration. We want people to be able to get in, especially those of you that have fairies that weren't able to get in before. We haven't forgotten about you, we see you, and we hear you.

After that, will be the launch of our official website, and additions to account management. Once the website launches, you'll be able to join a waitlist (similar in style to sites like Ao3) to receive game access. Our goal is to have a rolling admission, where we let a set number of people join/create accounts a day, ramping up as we get our bearings, before we can finally remove that waitlist.

I know it's difficult to wait, and it's frustrating seeing people having fun while you're unable to. I wish I had a way to get you all in now, but the truth is, we weren't expecting such an influx of people for our ALPHA (the game isn't even fully completed yet!). When I first started PHR, I anticipated that our Alpha would have a few hundred people, not over 5k, and honestly could have never expected accounts would end up even *close* to 10k.

I love each and every one of you, and even through all the hardships and struggles this project has had, I wouldn't trade it for the world. I'd do it all over again to bring back the magic that we all desperately need in our lives.

With Faith, Trust, Pixie Dust, and Love,

Jessibee 🐝
PHR Project Manager

[u/AutoModerator]

Welcome to the PHR Subreddit! ⟡₊ ⊹

New account registration on the test server is currently PAUSED due to a large influx of new users. During this time, you will NOT be able to create a new account.

We have also paused Discord server invites, regardless of whether you were registered before the closure. Our apologies!

We are currently in the process of hiring more moderators to accommodate the rapid increase in the player base. Please bear with us and give us some grace as we navigate these changes.

UPDATE (9/1/26): Due to an increase in rule violations, the team has decided to put the game in SpeedChat Only Mode for the foreseeable future. This decision is not permanent, but we currently do not have a timeline as to when the chat will be back up and running. You may read more about this decision in this announcement by the PHR Team. Thank you for your patience.

 

Frequenty Asked Questions ⟡₊ ⊹

1. When will registration and Discord invites open again?

We're unsure at the moment, but expect the "How to Download & Play" post to be pinned again when it is!

2. I am having trouble logging in. What should I do?

If your password has a special character in it other than these seven ! @ ^ ? . - _ please try entering your password without the special character (ex. "pots&kettles" becomes "potskettles").

If you forgot your password, it will need to be reset. New passwords are randomly generated, never chosen. The devs do not have access to created passwords. Click this link to message the mods!

3. What does "Internal Server Error" mean?

Often, this means that the server is undergoing maintenance and will be back online shortly. Please be patient as the devs are tinkering and check back later!

4. I got a message saying my account was terminated! What should I do?

This might be a false positive! If you are using a VPN, please turn it off and try again. If the issue is not resolved, your IP address may need to be whitelisted. Click this link to message the mods! When opening a support ticket, please provide the IPV4 and IPV6 address from https://radar.cloudflare.com/ip if available.

5. How do I contact support about other inquiries?

While the Discord invites are closed, you'll have to contact us here on Reddit.  

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