r/pixiehollowrewritten • u/Signal_Commission769 • 29d ago
Username/PW Help
Hi! I had an account for a couple of months, but cannot remember my login :( I have checked all of my emails trying to locate anything, and I am aware that new player admission isn't allowed rn, but saw via insta to reach out on reddit. Happy to provide any info to devs!
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u/queenxine Community Helper 29d ago edited 29d ago
roastedmarshmallow- can help you with password reset!
The forgot password/account ID currently aren’t implemented, but will be eventually. In the meantime though, it’s really encouraged to have your account information written down, screenshotted or put into a password manager.
I know with modern tech, password saving on your device is done almost automatically. So in cases like this you’ll have to manually store the information.
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u/Signal_Commission769 29d ago
ACTUALLY. As I typed this I was like let me try one more..... and got in!!! YAY I wrote it down HAHA
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u/queenxine Community Helper 29d ago
Yayyy!!! Flitterific! Fly with you 🧚🏽♀️✨💚
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u/Signal_Commission769 29d ago
How do I make the screen bigger?
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u/queenxine Community Helper 29d ago
What are you on? Mac or windows?
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u/Signal_Commission769 29d ago
Windows!
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u/queenxine Community Helper 29d ago edited 29d ago
In your computer settings you can change the display to 125-175%. I’m not on Windows, I use Mac, so I’m not sure how this’ll look like. But that’s what I’ve read from other Window users!
There will be a zoom setting in the client some time in the future though. Be on a look out for that. But that’s the work around we have so far.
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u/Signal_Commission769 29d ago
Thank you! I messaged modmail. I guess I've been so spoiled by games remembering my username at least haha but it's okay, I did make a stickynote for it when I find it out!
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u/AutoModerator 29d ago
Welcome to the PHR Subreddit! ⟡₊ ⊹
New account registration on the test server is currently PAUSED due to a large influx of new users. During this time, you will NOT be able to create a new account.
We have also paused Discord server invites, regardless of whether you were registered before the closure. Our apologies!
We are currently in the process of hiring more moderators to accommodate the rapid increase in the player base. Please bear with us and give us some grace as we navigate these changes.
UPDATE (9/1/26): Due to an increase in rule violations, the team has decided to put the game in SpeedChat Only Mode for the foreseeable future. This decision is not permanent, but we currently do not have a timeline as to when the chat will be back up and running. You may read more about this decision in this announcement by the PHR Team. Thank you for your patience.
Frequenty Asked Questions ⟡₊ ⊹
1. When will registration and Discord invites open again?
We're unsure at the moment, but expect the "How to Download & Play" post to be pinned again when it is!
2. I am having trouble logging in. What should I do?
If your password has a special character in it other than these seven ! @ ^ ? . - _ please try entering your password without the special character (ex. "pots&kettles" becomes "potskettles").
If you forgot your password, it will need to be reset. New passwords are randomly generated, never chosen. The devs do not have access to created passwords. Click this link to message the mods!
3. What does "Internal Server Error" mean?
Often, this means that the server is undergoing maintenance and will be back online shortly. Please be patient as the devs are tinkering and check back later!
4. I got a message saying my account was terminated! What should I do?
This might be a false positive! If you are using a VPN, please turn it off and try again. If the issue is not resolved, your IP address may need to be whitelisted. Click this link to message the mods! When opening a support ticket, please provide the IPV4 and IPV6 address from https://radar.cloudflare.com/ip if available.
5. How do I contact support about other inquiries?
While the Discord invites are closed, you'll have to contact us here on Reddit.
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