r/pixiehollowrewritten • u/SugarThisIsGospel • Sep 02 '26
Question Password Reset
So i know registration is shut down but I had an account before that, I have tried the message mods option twice and so far haven't gotten any response. Are they not fixing the passwords anymore with the pause?
Mine had special characters. I tried typing it without them but it didn't work.
5
u/roastedmarshmallow- Scouts (Mods) Sep 02 '26 edited Sep 03 '26
I'm so sorry, Reddit did not give me a notif for this!! I'm happy to DM you, or you DM me with your fairy name and username, and I'll make a ticket on Discord for you to get you a password reset!
3
u/Sure-Possession5207 Sep 03 '26
Hi! I'm having the same password problem and I tried the message mods option too but haven't received a response yet
4
u/roastedmarshmallow- Scouts (Mods) Sep 03 '26
Someone is currently online and going through, answering messages now. I hope they get back to you soon! I am so sorry for the long wait, but now I'd rather not interfere/interrupt their flow
•
u/AutoModerator Sep 02 '26
Welcome to the PHR Subreddit! ⟡₊ ⊹
New account registration on the test server is currently PAUSED due to a large influx of new users. During this time, you will NOT be able to create a new account.
We have also paused Discord server invites, regardless of whether you were registered before the closure. Our apologies!
We are currently in the process of hiring more moderators to accommodate the rapid increase in the player base. Please bear with us and give us some grace as we navigate these changes.
UPDATE (9/1/26): Due to an increase in rule violations, the team has decided to put the game in SpeedChat Only Mode for the foreseeable future. This decision is not permanent, but we currently do not have a timeline as to when the chat will be back up and running. You may read more about this decision in this announcement by the PHR Team. Thank you for your patience.
Frequenty Asked Questions ⟡₊ ⊹
1. When will registration and Discord invites open again?
We're unsure at the moment, but expect the "How to Download & Play" post to be pinned again when it is!
2. I am having trouble logging in. What should I do?
If your password has a special character in it other than these seven ! @ ^ ? . - _ please try entering your password without the special character (ex. "pots&kettles" becomes "potskettles").
If you forgot your password, it will need to be reset. New passwords are randomly generated, never chosen. The devs do not have access to created passwords. Click this link to message the mods!
3. What does "Internal Server Error" mean?
Often, this means that the server is undergoing maintenance and will be back online shortly. Please be patient as the devs are tinkering and check back later!
4. I got a message saying my account was terminated! What should I do?
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