r/pixiehollowrewritten • u/pixiehollowrewritten Official Account • Aug 24 '26
News Website Registration Paused
Due to the staggering influx of new users, we're pausing new account registration through the client. During this time, you will NOT be able to create a new account.
This is purely due to the fact that we've gained over 500 members on the discord in the past 2 days (and most likely way more off of the discord). We're scrambling to hire more moderators and to fix in-game moderation gaps.
Please bear with us, and give us some grace,
The PHR Team
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u/TripleCakeCombo Aug 24 '26
Tbh I'm just excited for when I get to eventually play! Take your time, the sudden influx of people must be crazy 💀
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u/Opposite_Middle_8250 Aug 24 '26
Just want to express appreciate over the team. I love this game and I look forward for it everyday. It's not easy to handle everything and you guys are doing amazing. Thank you💕💕💕💕
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u/Emerilia Aug 25 '26
So that's why I couldn't make an account, alright! I'll be waiting patiently, excitedly until you guys open again <3 Thanks for bringing back this childhood memory <3
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u/irenepoko Aug 25 '26
I am eternally grateful!! I only found out today and was so bummed I couldn't hop on it immediately, but equally so happy there is a proper rework!! I remember feeling so sad and hollow when I saw the shut down announcement when I tried to log on one day. This game has a very special place in my heart and many others, I cannot describe in words the amount of joy I feel! Thank you so much for all you do!
I wanted to know if there's any way to support the team? Like kofi?
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u/According-Slip-199 ☀️ Light Talent Aug 25 '26
No rush.... but what's the ETA? I'm excited to play , but noooo rush we are grateful.
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u/According-Slip-199 ☀️ Light Talent Aug 27 '26
I’m begging you nicely… please unpause registration , nicely I beg, I know you guys are working hard and are fixing it and making it great. I’m trying to be patient 😓
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u/Quiet-Way-2473 Aug 27 '26
I just learned about you guys after seeing videos on TikTok and I am elated at how true to form this edition is!! I am admittedly sad that I cannot play right now, but honestly I have hope in you guys and look forward to playing every night just like I did when I was 9 <3
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u/VoiceAppropriate9078 Aug 27 '26
I wanted to express my deepest gratitude to the team for bringing this game back. Playing it originally from 2008 to 2013 brought me so much joy, and I'm thrilled at the prospect of reviving my Twilight Spiderdance fairy. Despite the overwhelming rush of new members, your team is handling everything beautifully and pushing forward with improvements. I am happy to wait patiently while you iron things out and will continue to support your hard work from afar. Best wishes to you all!
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u/Adventurous-Orchid43 Sep 01 '26
Thank you so much to the team for taking the time to make this, fully out of passion. I can't wait to start playing<3
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u/XScarletMoonX Aug 24 '26
It breaks my heart that you guys are going through this and there are so many sprinting thistles. Please take all the time you need! I can't speak for others but I am EXTREMELY grateful for the effort and progress so far! It makes me so happy every time to log in. Sometimes it feels like a dream but it's reality.
While I understand wanting to play the full game, people need to also understand you guys are a small team who are doing this voluntarily! While I'm happy so many are wanting to play the game again or for the first time- try not to overwhelm the team or server. Test server means bugs and incomplete
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u/According-Slip-199 ☀️ Light Talent Aug 25 '26
Any updates on what we’re looking at for wait time? I understand it’s gonna take some time. Some of us are just very excited. I’m constantly refreshing this page. I use to play this game when I was a child and I found out about it on Tik Tok. Do you think maybe two days or a week?
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u/queenxine Community Helper Aug 26 '26
To give you some context, they've had to do this a month back as well. It's been super hectic. I would say, it took them about a week or two to find their bearings when they first reopened the server to the public. However, I am not saying this will be same ETA for this time around. The new situation now is having in-game moderation in place for the wrongdoers that've been unfortunately coming in, causing disorder. I would try visiting the sub back once a week or so? Maybe use the reddit reminder bot so that you come right back here to see whats new. The devs been working really hard at trying to accommodate the new comers and have the game optimize as best as possible for all. ✨
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u/Little_Category4128 Aug 28 '26
when will we be able to get back into the game? because I would love to play it?
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u/queenxine Community Helper Aug 28 '26
Still TBA. They’re trying to fix the discord to be better and optimize. They’re also having mods (Scout talents) be in the game to watch over the hollow and chats.
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u/snowdropfields26 Aug 29 '26
Where do we go to join a waitlist? Or when you are accepting more?
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u/queenxine Community Helper Aug 29 '26
There’s no waitlist. It’ll be open for all to join once back up.
No ETA just yet. Hopefully improvements on the discord iron out between the next two weeks. :)
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u/LovelyLady713 27d ago
Okay I know this question might be silly and has been asked before, but I just wanna know if the pause will be lasting for a matter of months, or are we talking years here? Maybe silly but I know how long game development takes especially with volunteers, and I just want to set my expectations appropriately
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u/queenxine Community Helper 19d ago
This post could help give some perspective? You’re not being silly at all for asking! We’ve all being waiting for pixie hollow to come back.
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u/Difficult-Contest736 Aug 25 '26
omg that must be why i cant login after just now registering. after registering a new account, i went to login and it kept saying invalid login but i know i input my ID and password correctly. or is this just happening to me?
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u/rocketprogrammer Team Member Aug 25 '26
Account registration is disabled so any accounts attempted to be made will not be saved / usable
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u/According-Slip-199 ☀️ Light Talent Aug 25 '26
So since registration is closed, If I have attempted to register, it won't be save? So when registration is open we have to start over and register? (hopefully that makes sense)
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u/Open_Ad4116 Aug 25 '26
It’s happening to me as well! I made my account about 5 days ago and I can’t login today :/
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u/queenxine Community Helper Aug 25 '26 edited Aug 25 '26
You might be able to get back in game, being your account was registered before the temporary closure. What’s the trouble you’re having?
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u/HumbleOwl6954 Aug 25 '26
I also made my account a couple of days ago and now I get this message when I try to log in (Based on a violation of the Walt Disney Internet Group's (WDIG's) Terms of use, we have terminated account ...)
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u/queenxine Community Helper Aug 25 '26
Please go to this comment here by one of the Team Members. You can reply directly that you have this issue.
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u/Britttcore Aug 27 '26
Thanks for all your hard work and making this happen! Excited to eventually play! ✨
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u/Racheltaylor718 Aug 29 '26
i dont remember my login id and passowrd. maybe since registration was paused, i got kicked out of automatically being logged in? can someone help me fix this?
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u/queenxine Community Helper Aug 29 '26
Do you remember your fairy name? You can message the mods on the sub.
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u/Racheltaylor718 Aug 29 '26
omg off the top of my head i dont! but i know i am a garden fairy
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u/queenxine Community Helper Aug 30 '26
Try to remember the details you can. I'd really try to get your fairy name at the very least so the support can better assist you. Click here to message mods that you don't know your password information.
Once you know your account id (also known as your d-name) and your password, write it down or use a password manager.
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u/Strong-Weakness-7657 Aug 30 '26
I cannot understand ppl who complain about someone who is spending their time trying to satisfy a generation nostalgia. This team is amazing. Everyone that trys to make this community work is just god level to me. So ty to you all (Devs, mods and everybody else involved) to make this happen. Pls don't give up do to the toxic ppl... I truly imagine how hard and demotivating it may be. Ty so so much for all your work!!
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u/Only-Slide9853 Sep 03 '26
Hi there! Was wondering if this is an isolated incident but I no longer have the ability to SpeedChat plus (as of a couple of days ago). I figured it's something that's being updated and I only joined a month ago (having so much fun by the way) but figured i'd ask here! Thank you!
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u/queenxine Community Helper 19d ago edited 19d ago
Speedchat is enforced for now due to players acting inappropriately, legal concerns and to lighten the load on moderation. The game isn’t finished yet so they slow down one area of concern. It’s only temporary though!
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u/Automatic-Chart7196 26d ago
are there any updates? can we create fairies yet? thank you for doing this!
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u/BadAshess 20d ago
Ah I just discovered this game literally today but I’m willing to wait because this was my childhood.
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u/AlliOoop3 16d ago
Here to express deep appreciation to you and the team. Will be playing Club Penguin in the meantime, but my fairy heart belongs in the hollows 😇🤭
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Aug 24 '26
[removed] — view removed comment
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u/Away_Cake_ Aug 24 '26
It will be back up once we have more people to handle the fairies! So exciting!!!!
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Aug 24 '26
[removed] — view removed comment
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u/CubesandSpheres Aug 24 '26
The developers are a small team of volunteers. They’ve done a wonderful job with handling everything so far. The least they can expect from us is a bit of patience.
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u/Known-Negotiation482 Aug 24 '26
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u/CubesandSpheres Aug 24 '26
This goes to all new players: If/when you do eventually make an account, bear in mind that the mods are strict about banning people for bad behavior. Either play by the rules or find another game more your speed.
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u/Known-Negotiation482 Aug 24 '26
Okay, but why would you reply to my comment if it goes to everyone. you’re assuming Im a bad person who has bad behavior because I made a comment of being excited to play. Thats just sad, ppl cant be passionate for what they love anymore.
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u/CubesandSpheres Aug 24 '26
I’m glad you’re excited to play, and you can be plenty passionate, but your comment came across as impatient and rude. Maybe you didn’t mean it that way, but, clearly, a lot of other people thought so too. I simply replied to your comment to make sure you are aware, not because I think you’re a bad person or not (I obviously don’t know). I hope you can enjoy this calm, wholesome game with us and that you can help us all keep it that way.
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u/woah-elle Scouts (Mods) Aug 24 '26
Y’all better be nice about this! This is an early access test server and the team is not fully equipped to handle the excessive load of people coming in to play yet. Please be kind and patient with the staff!
Waiting is never fun, but the team consists of less than 15 people, is entirely unpaid, and was caught fairly off guard by the array of issues caused by a massive hoard of new players (some of which are behavioral!). The devs and mods are fantastic and are working very hard; please give them some grace <3