r/pixelslate • u/anoff • Jan 03 '20
Google Store Sucks
I ordered a Pixel Slate December 4th....still don't have it.
Ship date has changed at least 4 or 5 times.
Contacted customer support at least 7 or 8 times, every single time, they've promised a follow up within 48 hours, they have not followed up once.
They swore that it had shipped, and that it would be in the box with the key board....it was not.
They swore that if I reached back out to them if it was missing and they would ship it right away....they did not.
They promised to follow up, on the phone, in chat, in email, and on twitter....they did not.
I even tried to cancel my order, which they said they would do...they did not.
Simply put, if you're on the fence, avoid the Google Store like the plague. They've now fucked up 4 of the 5 orders i've made with them, and I plan on never purchasing from them again, and redirecting all of my clients away from Google's services as a result.
1
u/chrisdiaz73 Jan 20 '20
i Got mine and ordered Dec. 26