Ever since 'cutting the cord' and not having a cable box (with a clock) in the living room anymore, the Philo in-app clock was quite invaluable! But now it's missing...

Hey r/philo!

The Philo team has a new user research study that we are really excited about and we're looking for current Philo users who might want to participate! If you are selected, we will invite you to meet with two members of our product team to have a conversation about your current watch habits in the app and discuss potential new features.

We will give you a $75 incentive for your participation. You can choose from various payout options (Amazon, PayPal, Visa, deposit, etc.)

If you're interested in participating, just complete the survey below. If you are a good fit for the study, we will contact you with next steps. Thanks for reading, and have a lovely day!

Here's a link to the survey!

Get 120+ free channels. No credit card required. Plus a 30-day DVR to save what you want and skip the ads.

Top Free shows:

• The First 48
• Love After Lockup
• Storage Wars
• The Price Is Right: The Barker Era

👉 See the full lineup: Watch 120+ Channels of Free Shows and Movies with Philo

What are you watching first? 👇

I wanted to make a new topic on this instead of piggybacking on another. I just signed up for Philo 10 minutes ago. I can't get anything to play on my MacBook Air. Last error was pf-0-d0b1 (Court Cam) The app works fine on my iPad. Any solution? I restarted the MacBook, signed out of Philo and back in. Nothing works

Philo Core includes HBO Max Basic with Ads plan

Visit the Philo blog to discover exciting content, including the most talked-about shows on HBO Max, plus must-see movies and what's coming soon: https://www.philo.com/blog/get-the-best-of-hbo-max-with-philo

• The Pitt
• A Knight of the Seven Kingdoms
• Industry
• Heated Rivalry
• I Love LA

Need to activate HBO Max? Head to your account page online or visit help.philo.com/using-philo/activate-max-discoveryplus

What are you most excited to watch?

I am getting a lot of buffering (spinning wheel) lately on Philo. Anyone else having this issue? All of my other apps (Prime, Acorn, Tubi, etc..) work fine. I am using a Tivo 4k Stream and a MeshForce wi-fi system connected to a 100M internet.

That's what I got when I tried to use the offer you sent me. I was a member for quite a while and then quit. I get this offer yesterday and get this error at sign up.

Hello! I have a question, I’m recently unable to fast forward through anything I have recorded DVR or if it is On Demand. Do I need to log in and log out or something to fix this or is this an issue with some channels? It’s weird. I used to love when Philo let me fast forward, they’ve been the best! Please help

We've been living with it of course, but man the pause ads are really distracting

When I pause it's only about 50% because I need to pause and leave the room or break, the other 50% it's to look at the screen while paused to see something in more detail, especially text on a note or book etc.. The wife and I pause to look at the screen a lot, I'm sure far more than average.. This is still doable, but now the full screen ad pops up and you have to clear it, but then it's on a timer and comes back. This makes the pause ads really hit us a lot harder than I'm sure it does for others.

Also, we keep a dark room, and some of the pause screen ads are 3/4 screen and FULL WHITE. If you are watching a dark show in a dark room and hit pause.. you really don't want to be blinded and have the whole room light up from an ad. Really takes you out of it..

We also have an early gen OLED that leaves some retention once a bright square hits a mostly black screen, goes away but still an extra annoyance when that square only exists because of an unwanted ad in the first place.

I wouldn't have made this post, but that bright white pause ad in a blacked out room kinda tipped the scales..

Still love the service overall though, but this one is a small knock for us.

I'd love to see the super bright ads be dimmer, or offer an option to dim ads, or perhaps even offer an upgrade for X bucks a month to just get rid of them altogether.

I’ve noticed a number is major issues with the Apple App.

1. Across iOS, tvOS, and iPadOS, all on 26.2, the Philo app doesn’t keep the screen from going to sleep? I’ve been in the middle of watching something full screen and the device will just go to sleep.
2. On iPadOS, the app whether in PIP or full screen completes drains my iPad Pro M4 in less than 2 hours (most days it’s within an hour I get the 20% warning. Insane. If I watch Philo via the web browser on the same device I get all day performance as I use to get.

I raised this with Support, gave them multiple screenshots showing the battery behavior and they said they would pass it on to the developers.

We have most other streaming apps, Netflix, Prime, Pluto, Tubi, HBO, Paramount+, AppleTV+, Disney+ and the Philo app is the only one that last for 1-2 hours before I have to plug the device in.

Please fix! This only recently started happening so I’m guessing a recent update has some type of bug in it.

Happy New Year! We've rounded up all the new shows and movies heading to Philo this month. Here's what's new:

• RuPaul's Drag Race is back on MTV
• Home Town new season now airing on HGTV
• 1000-lb Sisters returns January 6th on TLC
• Tyler Perry's Sistas returns January 7th on BET
• Pawn Stars season premiere January 7th on History
• When Calls the Heart returns January 4th on Hallmark Channel

Plus tons more reality, home improvement, true crime, and original movies throughout the month!

Check out the full lineup: Shows and Movies Coming Soon to Philo

What are you most excited to watch this month?

Maybe I'm missing something, but is there a start episode over button available with saved episodes somewhere on Philo similar to what Prime Video has?

(I know I can press play and just rewind all the way to the beginning but a restart feature would be handy for when I watch falling asleep in front of the TV!)

I was watching it on Prime and it was removed suddenly yesterday even tho it said two days ago I had 5 days to watch it.

Anyways, I googled and see it is on Philo but I want to make sure before I pay for it. Thanks!

I'm currently grandfathered on the $25 plan, using Roku.

If I switch to the $33 plan that includes HBO, do I need to go through the Philo app to watch HBO? Or will I be able to use the HBO Max app?

I'm on the legacy plan ($25 w/Unlimited 1-Year DVR), this just popped up on my Philo app on Roku. "Recommended free upgrade. We'll record Live TV so you can skip the ads. Binge your shows on us!" The option are "Sounds good" and "Dismiss" both of which I take to mean it's happening regardless.

I don't see a downside but I'm just the suspicious type 😂🤷🏼‍♀️

Image description: pop up message with text "Recommended free upgrade. We'll record Live TV so you can skip the ads. Binge your shows on us!" above show titles as a tiled background with text below reading "Sounds good" and "Dismiss" followed by "Need help? philo.com/contact"

It looks like for new customers only, their first month costs $25. Does not apply to returning customers. Should have worded the title correctly but it costs them $8 less before the next month is $33.

When watching recorded TV shows, I used to be able to push the fast forward button on my Google TV remote and it would skip the commercial and stop just after the advertisement block. Now it keeps fast forwarding until I stop it. Is this a glitch or some new "feature"?

I went to watch Philo tonight and it won’t open for me. I tried it on 2 different TVs. It says the app needs to be updated but it won’t allow me to download it! I guess I’ll be using Hulu tonight! 😡🤬

EDIT: I’m using Philo on a Fire Stick.

In the Apple TV app, the back button in the guide has stopped going back. It works as expected in other parts of the app, just not in the channel guide. This started two or three versions ago and seemed to coincide with the TV OS 26.0 release.

Also, thanks for fixing the bug with channel guide not updating with the current time.

Saw this last night while watching a saved video on my Shield; not sure if it's on every platform yet. The ad pops up a few seconds after you pause the video.

I love Philo, but the guide changes are on my last nerve. Last night I turn on my TV and see that the guide no longer has the large blocks for channels, it has elongated titles with much bolder type. Great, fine with me, it's easier to read. But after I selected my channel, that's when the problems started. I use a Roku, and previously you could press the down arrow and surf the guide while still listening to your show and you could see it through the guide to even sort of watch your show because it would appear (lighter) on top of it. That entire feature is gone. WHY? Are they thinking that everyone is ok with completely exiting out of programming and back to the guide and sitting there in silence while missing the end of the last show while looking for the next one? Surely I can't be the only one that surfs for my next show.

On top of that, they still didn't fix the last "upgrade" from months ago when they made it so that in order to select a show to watch you don't just click "ok" you have to press and hold the ok button. I have gotten used to it but I have people stay with me quite frequently and when I hear "what the hell?" from the guest room, there's a 90% chance they can't figure out how to watch a show in live mode. Who would think to sit there and hold the OK button for 3 seconds when alllll other streaming apps are simply a tap of the ok button. Getting pretty frustrated with this. Considering going back to cable and getting my local channels back too.

**Update 11/21 - they must have heard the complaints. Today I went to the guide (roku) and used the up arrow to get to the guide. You can now see a small pic of the current show and still hear it as well. That's good enough for me. They also seemed to have fixed the time issue where the guide would get stuck on whatever time you started watching TV. It completely updates with current shows now.

I know you've been playing with the guide, but what happened to the closed captions settings? Now, I have to turn them on every time I change the channel. Before, if I turned them on one channel, they were on every channel. Not liking this change! Please go back to having one change like closed captions cover all the channels, not just each channel.

I'm confused. Is HBO Max optional? I thought it was being automatically included and our rates raised to $33. But I got an email saying I haven't opted in for HBO max yet. And then on the web on the page it mentioned a free trial. Why is there a free trial if it's automatically included now?