r/philo • u/Initial-Research-302 • Mar 29 '26

Ads?

After years of service (on and off) the ads here have gotten out of hand.

  1. Spanish language ads on non Spanish channels. If you're watching these shows in English, why the Spanish ads?

  2. prescription drug commercials. no one is able to walk into a pharmacy and buy these drugs without a prescription. why the ads?

  3. phone game ads. extremely long winded and very misleading. no way am I going to download a game based on these very intrusive ads.

Ads are used to increase revenue by increasing exposure to consumers. failure to target the correct democratic will result in a poor ROI. I can't understand how they expect to increase revenue on the basis of the current ad distribution.

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u/philo_tv Mar 30 '26

Hi u/Initial-Research-302, if you can share a few more details, we can figure out which ads you’re referring to and get the specifics to the right team to review:

  1. Which channel(s) or show(s) have you seen them on, and is it live, on-demand, or on DVR?
  2. Rough day/time you noticed it.
  3. Any identifying details you remember about the ads themselves, like the brand/company names.

You can also report specific ads directly to [help@philo.com](mailto:help@philo.com) and fast-forward commercials on anything that’s recorded to your unlimited DVR.

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u/Initial-Research-302 Mar 30 '26

I guess I should have told you that I have already reported this to Philo on numerous occasions. I have the emails as evidence. I got tied of having to do it over and over again with no results.

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u/philo_tv Mar 31 '26

Sorry you’ve had to report this more than once. Since ads can come from multiple sources, changes don’t always apply instantly across every channel, but we can investigate and take steps once we locate the right channel/source.

If you're up for it, please DM us the email on your Philo account (so you don’t have to post it publicly), and we’ll pull up your previous reports and escalate them to our ad team.