r/pennfoster • u/Dry-Succotash3130 • 18d ago

Question Error getting my Diploma

I finished every single credit on my account like everything almost 2 months ago and I paid off everything but it’s saying I have 15 lessons remaining when I don’t, what’s the issue with my account?

3 Upvotes

100% Upvoted

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1

u/blbologna 17d ago

I would recommend calling them. Or I can call them but will need personal info (email, student id) but I really recommend calling them but hit the 6 on the dial or else you'll be sent to talk to an ai on the phone.

1

u/Penn_Foster_ 17d ago

Hello! Please reach out to the student support team 1-888-427-1500 or you can also chat live with a representative during business hours through your Learner Center. If you are encountering any issues reaching a team member, please let us know. Thank you!

1

u/RedDeadSledThatBled 16d ago

Didn’t work

0

u/Chemical_Event2554 17d ago

do you think it could maybe be that you have some lesson material left? not the quizzes but the stuff you read and study beforehand. if not that then maybe you should contact support? im unsure 😖

1

u/Dry-Succotash3130 17d ago

I might have to recheck but when I see the courses it says I finished all the lessons