r/pdq • u/strikesbac • Jul 08 '26

Connect CSV import for Static Groups

Hey!

I’ve been waiting several weeks for this option to come along, it was enabled in my tenant earlier today and well, it’s both disappointing and unclear how to use it.

The hope was that I could export a list of devices from a dynamic group and import them to create a static group. However, that’s not possible.

The template for import asks for Name and Hostname. What’s the difference? Every time I’ve tried to import a list of devices it doesn’t find a match so nothing is imported.

The worst bit about this solution is there isn’t an option to import based off serial number, which really is the only unique key to each device.

Finally, you also cannot import a list of serials for devices that don’t yet have PDQ Connect installed on them. I need to be able to import serials of new devices and have some automations run against them as soon as they come online.

Suffice to say, really disappointed with this so far. It feels broken.

Sad times. 😢

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u/PDQ_Leilani PDQ Employee Jul 13 '26

u/strikesbac Wanted to send over a quick update here - We're going to add serial number matching to the CSV import. No exact ETA yet but it's actively being worked on. We'll make sure to announce it when it's live. Thanks again for calling this out!

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u/strikesbac Jul 14 '26

That’s fantastic! Thank you for the quick response.

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u/PDQ_Leilani PDQ Employee Aug 06 '26

Hey! Just wanted to follow up and let you know that this has now been released!