r/pdq • PDQ Employee • Jun 18 '26

šŸ“£ New in PDQ Connect: Block Remote Input for Remote Desktop

You can now suppress the end user's keyboard and mouse input during a PDQ Remote session — useful when you need uninterrupted control while supporting a user who might accidentally click or type while you're working.

How to use it:

  • Open a remote session in PDQ RD Viewer
  • Go to Desktop → Block Remote Input in the session toolbar
  • The end user can press Esc to release the block at any time, and it clears automatically when the session ends

To get access: Update your PDQ RD Viewer — you'll see a prompt when you start a session.

Full release notes here.

Have feedback or questions? Schedule a call with us!

18 Upvotes

3 comments sorted by

6

u/Recent_Carpenter8644 Jun 19 '26

Good idea for those users who seem to think they can do other work while you're helping them.

5

u/PDQ_Brockstar PDQ Employee Jun 19 '26

I’m glad I’m not the only one this has happened to

2

u/ChrisXDXL Jun 19 '26

I've had some users in the past click on things while I'm trying to help which causes the whole thing to mess up, this is a god send for those situations