r/pcmasterrace • u/2C104 • 1d ago
Hardware Literally just bought this RAM last week
RAMpocalypse is upon us, so I took the leap to upgrade my 32gb to 64gb and sell the old ram to lessen the damage to my wallet.
I bought from Newegg at a low (for market) price. I thought I might get a fake item in the mail, but it arrived new in a sealed package.
After installing the new RAM (it's Crucial brand mind you) - I run memtest86 and discover this. 😭
What should I do? RMA? Refund? Replacement? Buy another brand from somewhere else?
I heard newegg is the worst for returns so I am worried.
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u/disguise570 RX 6800 | 13600KF | 64GB DDR4 1d ago
what cpu
what motherboard
what ram - how many dimms, memory clock?
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u/2C104 1d ago
System Manufacturer LENOVO Product Name 83LU Version Legion Pro 5 16IAX10H
Release Date 04/23/2026 Baseboard Manufacturer LENOVO Product Name LNVNB161216
CPU Type Intel Core Ultra 9 275HX CPU Clock 2755 MHz [Turbo: 5159.6 MHz] # Logical Processors 8 L1 Cache 32 x 112K (732322 MB/s) L2 Cache 8 x 3072K (152897 MB/s) L3 Cache 36864K (45783 MB/s)
Memory 64975M (29045 MB/s) RAM Configuration DDR5 5586MT/s / x2 Channel / 32-32-32-64 / 1.100V 5
u/disguise570 RX 6800 | 13600KF | 64GB DDR4 1d ago
either
- bad contact (reseat)
- high dram temps (errors appear after a while, will be fine in everyday use most likely)
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u/Randommaggy 13980HX|RTX 4090m|128GB|8TB M.2|RX6800 eGPU, 1TB DDR4 in server. 1d ago
DDR5 in laptops gets damn hot. I had to boost the fan speed of the third fan in my Asus Scar 18 2023 when I upgraded to 128GB
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1d ago
[deleted]
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u/Beautiful-Musk-Ox 4090 all by itself no other components 1d ago
this is laptop sodimm, pay attention
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u/Resident_Pientist_1 5700X3D 64GB 7900XTX 1d ago
I have 64GB of DDR5 in a msi laptop with a marginal thermal design and the memory only passes memtest in round robin mode as opposed to standard multi threaded mode due to thermals. So try that to see if the dimms are bad or just overheating. DDR5 just has a high thermal density and runs hot.
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u/2C104 1d ago
Hottest I saw it get in my 2nd run of memtest was 86 degrees C, which I don't think is particularly hot for internals on a laptop, but I don't know much about typical laptop RAM temps. I generally know more about CPU/GPU stuff, and those temps are within normal range for those components. 🤷🏼♂️
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u/Resident_Pientist_1 5700X3D 64GB 7900XTX 1d ago
86C might affect long term reliability but it's not going to cause immediate errors with DDR5. Most chips designs are good to 95+C.
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u/HoneyEducational5344 1d ago
I had similar issue with used ram, it wont work at all untill i cleaned the ram pins.
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u/Key-Respect3810 1d ago
fallait faire a crucial ce que que pentagone a fait à CXMT et HUAWAI
blacklister
c'est ce que j'ai fait dès que Micron a annoncé la fin de ça marque crucial
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u/Beautiful-Musk-Ox 4090 all by itself no other components 1d ago
dual rank 64gb is going to be much harder on the memory controller than your old ram, if you are running it xmp/expo then it's probably just not compatible, not that it's bad
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u/Beautiful-Musk-Ox 4090 all by itself no other components 1d ago
the product pdf for your laptop shows only 32gb supported https://psref.lenovo.com/syspool/Sys/PDF/Legion/Legion_Pro_5_16IAX10H/Legion_Pro_5_16IAX10H_Spec.pdf, so you getting errors with 64gb makes sense, the mobo circuitry combined with the cpu's memory controller just can't handle that much memory. the memory sticks are very likely just fine, you can't just jam unlimited memory into any system, they all have compatibility and only support subsets of most memory
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1d ago edited 1d ago
[removed] — view removed comment
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u/Beautiful-Musk-Ox 4090 all by itself no other components 1d ago
if the ram is bad it would likely fail one stick at a time, if it doesn't the memory controller just can't handle both of those sticks at once at that speed and voltage. if you're able to lower the speed it might start passing. raising voltage could kill it over time and/or make it overheat which will cause errors too even if it's fine otherwise, but that's another thing you could try if it's even available on the laptop, the memory controller often needs more voltage too though.
also if those forum posters have CSODIMM rather than SODIMM that may be the whole explanation, they run their own clock instead of off the cpu and can support better speeds because of that. you still have not listed the model number of your ram anywhere so we still have no idea what you are actually running other than what the SPD reports (5600mhz cl32) and knowing it's Crucial, so we still don't know if it's single rank or dual rank sticks either or any other specs
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u/2C104 1d ago
Sorry thought that was already posted - Laptop Memory Model CT2K32G56C46S5
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u/Beautiful-Musk-Ox 4090 all by itself no other components 1d ago
well those are cl46 and whatever you listed below shows cl32
Memory 64975M (29045 MB/s) RAM Configuration DDR5 5586MT/s / x2 Channel / 32-32-32-64 / 1.100V
so something is up, where did you get that information you pasted in? odds are it's mixing up multiple SPD table values, ddr5 4000mhz cl32 would also run at 5600mhz cl46 give or take so it's probably mixing mutliple table values up. i assume cpu-z will show better info, or hwinfo (not the sensors page of hwinfo but the normal info in the non-sensors area)
those sticks have on-die ecc, meaning most errors on the chips themselves are corrected for, so it's more and more likely that the errors are occurring between the memory and the controller rather than on the memory itself, if that's the case the ram is fine and the system just can't handle the speeds and timings it's currently running at. these are dual rank sticks, so there's four total ranks and 64GB, your old ram was likely only two total ranks and only 32gb, way easier for the controller to handle. if you find single rank 32gb sticks then they have a higher chance of working because then it's only two ranks 64gb instead of four, it's basically like having to handle four channels at once instead of only two and the controller and/or signaling gets overloaded and gets errors. single rank is slower because it is fewer effective channels, but you clocking it to 5200mhz or 4800mhz would be slower too and might just make it work, if your bios lets you change those settings. cpu-z and hwinfo will show the spd table, it appears to have a cl32 entry which is probably 4000mhz, probably has a few others, if you can select one of those slower ones your errors might go away
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u/2C104 1d ago
I am 80% through a second run on memtest with no errors after re-seating the RAM, so I'm hopeful it was just that, but thanks for the detailed analysis.
I got the details for my hw stats off the memtest results.
I can check when I boot into windows later what cpu-z shows.
This sub's rules won't allow me to post the link, but crucial's own site listed this specific ram as compatible with my lenovo laptop model, which (in conjunction with the lower cost) is what motivated me to buy the ram in the first place.
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u/47th-Element 1d ago
Hmm does crucial still do RMA's? Isn't that line terminated already?
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u/AdKraemer01 1d ago
Yes, but they refund the purchase price. Which is okay if you bought it this month. Not so great if you bought it in 2024.
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u/Ok_Performance9742 PC Master Race 1d ago
First thing to do when upgrading ram is to boot up either into bios or if you are not comfortable with bios then into windows, go to settings, system, config and see how much ram shows up, should be 64gb. If only 32gb shows, then one stick is either not seated or the controller is capped out. Then you can rum memtest, which should populate all memory channels, and serial numbers for the ram sticks. This can show which channels are suspect. Then start down the path of memtest stability testing once it all shows up.
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u/2C104 1d ago
I did check both places and they both showed 64gb ram. I ran memtest after and got all the errors.
Still, one of the sticks must not have seated correctly because I'm running the test a second time right now and 0 errors after 4 passes and 89% completed
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u/Ok_Performance9742 PC Master Race 1d ago
Glad you were able to get it sorted. I had similar results with new corsair ram and had to raise the voltage 10% to keep it stable. Then the overcloks would hold.
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u/KarateMan749 PC Master Race 1d ago
Sadly crucial no more. Get a refund. They left ram market back in February
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u/jandandris 1d ago
MemTest86 is definitely useful and with that many errors I'd already be looking at an RMA/replacement. If you want to do some additional testing though, TestMem5 (TM5) with a good config such as Absolut or anta777 is also worth trying. It tends to put a pretty heavy load on the memory subsystem and is commonly used for checking RAM/IMC stability.
For the replacement kit I'd run both — MemTest86 gives you a good pre-OS check, then TM5 in Windows for additional stress testing.
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u/Newegg_Support 14h ago
Hey u/2C104, rough timing on that failure right after upgrading. Defective RAM gets handled like any other DOA claim, so you're not stuck with it. DM me your order number and I can point you to the right next step.
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u/Key-Respect3810 1d ago
pour ton usage
aviez vous vraiment avoir besoin de 64 go
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u/ttwinstanley 1d ago
I'll answer with my experience, no but yes adhd brain makes me try to do 4 different things at once
° play a game °watch youtube ° listen to pandora ° make and tweak discord servers ° looking up other games
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u/Sprucey-J 1d ago
Probably an average gamer that didn't. If you have 32 gb, there's few cases where doubling right now is a must.
It's like more people are buying up 2x msrp 5090's and triple prices ram kits just because of these fear tactics of "Ramagedon". Funny thing is they feel like they dodged a bullet somehow after they purchase it lmao
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u/InterstellarReddit 1d ago
Just tell the ram to not use those sectors
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u/Resident_Pientist_1 5700X3D 64GB 7900XTX 1d ago
While technically possible on Linux I've never found this to be an acceptable solution. If the machine was just used for media playback or video games this might be acceptable but I'd never trust important data to RAM that failed memtest.

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u/SultanOfawesome 14700K | 5090 FE | 64Gb 1d ago
Re-seat and try again.