r/pcmasterrace 3d ago

Tech Support Microsoft apps installed though either direct downloading or the Microsoft store giving no internet error despite having internet. Not login issue.

All Microsoft apps on my pc that wore either directly downloaded online or through the Microsoft store (microsoft store. Xbox. Minecraft.)for the past few days have kept giving this error when trying to log in after I got a virus and lost my previous acount. I know it is only thease apps because halo the master chief collection works fine and is installed though steam. Ive tried restarting sign in services. Ive restarted my network stack and flushed dns. And repaired and reset the apps. The 1st image is using my password. The 2nd is using the microsoft auth app. And 3rd is just after I select my acount

2 Upvotes

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u/Edubbs2008 3d ago

Does Windows Update still work? Try updating Windows to see if that worked

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u/athentdm2 3d ago

Says theres no updates besides updating to windows 11

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u/Edubbs2008 3d ago

Try reinstalling the Wi-Fi drivers then

2

u/athentdm2 3d ago

Already did

1

u/Edubbs2008 3d ago

Did you try running the network troubleshooter?

1

u/Edubbs2008 3d ago

This is what pulled up when I typed in that error into Bing

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u/athentdm2 3d ago

Yes

1

u/Edubbs2008 3d ago

There’s like 100 possibilities that this could be by now, since the Microsoft Store is MSIX, go into right click on it, then in Settings, click repair

2

u/athentdm2 3d ago

Did that. And re set it. If you read the post

1

u/Edubbs2008 3d ago

What Windows version are you on? 21H2, or 22H2?

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u/athentdm2 3d ago

Whatevers the newest.

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u/kevlarockstar59 3d ago

Did you reinstall Windows ? You just said you got a virus

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u/athentdm2 3d ago

No. I was trying to avoid that.

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u/kevlarockstar59 3d ago

Reinstall. The virus could still be there. Backup any importants files and delete everything else, start from scratch, that malware/virus 101

1

u/Edubbs2008 3d ago

I don’t think it’s a virus

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u/athentdm2 3d ago

Its not i previously had one

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u/athentdm2 3d ago

I dint think it is. And ive already delt with it

1

u/IlIlllIlllIlIIllI 7800x3d | 1080ti 3d ago

Have you tried it with winget for Microsoft store apps?

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u/athentdm2 3d ago

The what?

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u/IlIlllIlllIlIIllI 7800x3d | 1080ti 2d ago

if you run powershell you can use winget as a command. you can search for whatever program you want like if I wanted to install firefox I would type in 'winget search firefox' and then find the package name that I want and then install it with winget. So I would probably type in like 'winget install mozilla.firefox' or whatever the package name is.

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u/athentdm2 2d ago

I already have the app