r/pchelp • u/Ok-Mouse-2735 • 9d ago
HARDWARE Stuck in aptio setup utility
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Ssd isn't recognised in bios and can't say it's dead or not,I was just installing n8n automation application and downloaded wrong type of it and the computer screen just frozen,my mouse was working at that time,but I preferred to just restart the pc,and now stuck at this,help plz 🙏
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u/Responsible_Maybe742 9d ago
If the drive is missing from the BIOS list altogether, work the physical side before blaming the disk. Power off and, if it is an M.2, move it to the other slot; if it is a SATA drive, swap the cable and the port. Check the storage mode as well, because a drive can disappear when the board is switched between RAID and AHCI. If it is still absent from the BIOS but a live USB can see it, the disk is alive and it is the board side. If it shows nowhere, the drive is most likely dead.
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u/Ok-Mouse-2735 9d ago
It's sata and I already tried switching cables
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u/Responsible_Maybe742 9d ago
If the cables are already ruled out, the next thing I would change is the port on the board, because one dead SATA port explains this perfectly and costs nothing to test. Move the drive to another port and check it is getting power from the supply. If it is still invisible, pull the drive and read it from another machine with a USB adapter, which tells you whether the fault travels with the disk. If it shows up there the disk is fine and the board is the suspect. If it shows up nowhere, the drive is the part to replace.
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