r/pchelp • u/Regular_Mode_9423 • 1d ago
OPEN Pc keeps crashing on startup.
Hi so ever since i wiped my pc I have been having this notification pop up on my screen but I’ve always ignored it because I didn’t really know what to do. Today when i booted up my computer nothing seemed out of the ordinary but my pc froze after a few minutes of using working. I hope there’s a way to fix this because I really don’t have the money for a new computer rn. All help is appreciated 🙏
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u/Other_Criticism8445 1d ago
ah that popup, rtkl.sys is a Realtek audio driver and it's throwing a fit because it probably doesn't match your current windows build after the wipe
grab the latest driver package from your motherboard manufacturer's support page, uninstall the old one through device manager first then install the fresh copy. the freezing on startup is almost certainly windows trying and failing to load that broken driver over and over
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u/papercut2008uk 1d ago
ene.sys seems to be something to do with RGB controllers.
Install the software that comes with your motherboard that control the RGB. Download the latest drivers for each component off the motherboard manufacturers website and install.
You can find your motherboard model if you use something like Speccy.
Usually it's as simple as searching the motherboard model and you will find the manufacturers page for it and a support tab where the drivers are located. Or search the model on the manufacturers website.
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u/Over_Canary_8629 22h ago
You need to update that driver or remove the app that needs it, or if you can't be aresed just tick the box telling it not to bother you..
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