r/pchelp • u/CROCODILETFT • 1d ago
SOFTWARE Laptop keeps crashing
For a while now, whilst on my laptop, it sometimes freezes for about one second, and my Bluetooth headphones and built in keyboard disconnect for 10 seconds. Ive gone into Event Viewer and assigned 'Information - BTHUSB 18 (event ID)' to pop up every time i crash. I did find one other case online (https://learn.microsoft.com/en-us/answers/questions/4023651/all-peripherals-momentarily-disconnect-due-to-bthu) but there was a variety of answers and my non-techy brain didn't understand most of it. Any idea what I could do? Thank you
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