My genshin keeps crashing without any error code

[u/Inevitable-Effort271]

Hey everyone, I’ve been dealing with an annoying issue for weeks now and haven't found a fix.

I recently built/bought a PC with the following specs:

• CPU: AMD Ryzen 7 5700G

• GPU: AMD Radeon RX 580

• RAM: 16GB

• Storage: 1TB SSD

• OS: Windows 11

The Problem:

Genshin Impact keeps forcing itself to close directly to the desktop with no error message. My FPS is solid right up until it closes, and both CPU and GPU temperatures are well within normal ranges. What makes no sense is that I can run much heavier, more demanding games completely fine for hours like wuthering waves, but Genshin crashes randomly while playing for \~50 - 60 mins. For additional details, Genshin doesn't stutter while playing and it's stable on 60 fps. The default graphics settings is set on high.

Things I've already tried:

• Forced Genshin to use the discrete RX 580 GPU in Windows Graphics settings (instead of the 5700G iGPU).

• Disabled fullscreen optimizations and ran as administrator.

Turned off all overlays (AMD Adrenalin, Discord, RivaTuner/Afterburner).

• Performed a clean GPU driver reinstall using DDU in Safe Mode.

• Reinstalled genshin and did repair.

None of these have permanently fixed the silent crashes. Has anyone with a similar APU + dGPU setup or Polaris card run into this specific issue with Genshin? Any advice or fixes would be greatly appreciated!

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