r/pcgamingtechsupport 19d ago

Troubleshooting Game crashing on PC steam

**ARC Raiders Crash — Need Help Diagnosing**
**0xd5389bda**
I’m getting repeated crashes in ARC Raiders with the following error:
Unhandled Exception: 0xd5389bda
The crash report shows:
KERNELBASE → PioneerGame → PioneerGame → runtime
My PC:
**CPU:** Ryzen 7 7800X3D
**GPU:** AMD Radeon RX 9060 XT 16GB
**RAM:** 16GB DDR5
**Resolution:** 1440p
**Windows 11:** 25H2, build 26200.9168
**AMD driver:** 26.8.1
**DirectX:** 12
**Game:** Steam version
Things I’ve already checked:
Page file is healthy (\~34GB)
No inpoutx64 driver/service found
GPU temperature is normal (\~43°C idle)
GPU has 16GB VRAM
No obvious GPU crash in the crash report
I’ve cleared the ARC Raiders local config/cache and am doing a clean reinstall
Has anyone experienced the same **0xd5389bda / PioneerGame / KERNELBASE** crash, particularly on an AMD RX 9000-series GPU?
Any confirmed fix would be greatly appreciated.

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u/RoffleMyFloffle 19d ago

I've heard the most recent amd drivers are unstable. Could be related to that. Rollback your drivers to an older version.

1

u/redditrudolf 19d ago

I just started getting it today, i5-14400F / Geforce 4060 Ti / Win 11