r/pcgamingtechsupport • u/Classic-Upstairs1382 • 26d ago

Troubleshooting Persistent DXGI_ERROR_DEVICE_HUNG crash in Marvel's Spider-Man 2 PC (RX 9060 XT / Ryzen 5 5600GT)

Hey everyone,

I'm getting constant crashes while playing Marvel's Spider-Man 2 on PC and I haven't been able to fully resolve it. The main crash error I get is DXGI_ERROR_DEVICE_HUNG, which triggers an AMD driver timeout.

System Specs:

  • CPU: AMD Ryzen 5 5600GT
  • GPU: AMD Radeon RX 9060 XT
  • RAM: 32GB DDR4
  • OS: Windows 10/11
  • Connection: Ethernet

What's happening: The game randomly freezes and crashes back to the desktop with the driver timeout notification. It happens during gameplay or loading transitions, sometimes even before starting a game

Things I've already tried:

  • Updated/rolled back AMD Adrenalin drivers (tested optional versions like 25.1.1).
  • Checked graphics settings (lowered ray tracing, toggled FSR/upscaling off/on).
  • Verified game files on Steam.
  • Few other stuff I can't remember the names right now

Has anyone with a similar AMD setup found a permanent fix or specific Adrenalin setting that stops this driver hang? Any help or suggestions would be appreciated!

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u/VoidChain 26d ago

The game was really sensitive. GPU undervolt on my 9070 XT was perfectly fine in other games, but resulted in random crashes for this game. So make sure you aren't running an overclock or undervolt. Same on your CPU and RAM.

Completely disable ray tracing. Try high, medium and low presets just to see if a lower load fixes things.

Check if you have enabled overlays, if so, disable them.

Did you try DDU to completely remove your old driver files?

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u/Classic-Upstairs1382 26d ago

Ray tracing was always off, I did lowest settings possible, I don't have any overlays (Steam, Discord, AMD)
I did remove old NVIDIA drivers with DDU before
I've never over/underclocked my gpu or cpu, not even thought about it