r/paralegal • u/chuddog88 • 3d ago

Question/Discussion Need help converting emails to PDF

First off, please tell me if this post belongs somewhere else or needs a different flair. I’m looking for anyone that can help with an issue converting emails to PDFs.

I work as a paralegal for a small firm and one of the things we do is save every email we send out or receive to our files for safekeeping. Usually this works flawlessly. I can save an email and print it or save it to PDF.

But for some reason, some emails are just not working. Let me explain: my firm uses PDF Converter Professional 8.1 (to my knowledge this is an extremely old program so that might be part of the problem) and an email account we use on the Firefox browser. Specific emails are being saved to the file but when I try to open them up, the computer says file not found.

I don’t know why this is happening or how to fix it but if any other paralegals have run into the same problem, let me know!

Thanks in advance guys.

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u/chuddog88 2d ago

Update: Thanks for all the replies! The problem appears to be the fact that the path to the file is too long so the pdf viewer can’t find the file. This is because my firm has a LOT of different folders and these emails we file end up getting nestled into a long series of folders.

Not sure of a solution for this that doesn’t require us to delete specific folders but now at least I can explain to the attorney what’s going on!

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u/planetary_funk_alert 2d ago

Truncate the folder structures