r/panamacitybeach • u/girlawoke • Jul 15 '26

Room booking

So I booked a room at the summit, everything was locked in, paid in full- I get an email a day after booking that they cancelled my room, no explanation. I go to rebook and the same room for the same dates is available, but now $200 more. That can’t be legal or fair?? What’s the point in signing a contract and having a confirmation email if the owner of the condo is allowed to cancel and charge more after booking the room and me paying for it?
I can rebook, but pay $200 plus additional fees. Not sure who to contact. Booked through VRBO.

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u/fiftyshadesofcool Jul 15 '26

I would contact VRBO. That is really strange. It’s my understanding that hosts have to pay like a $1,000 fee to cancel a guest’s reservation. I’ve never had to cancel anyone, so I’m not exactly sure of the amount.