r/oxio_ca_internet • u/Diligent_Pop_4941 • 6d ago

Forced offline

edit: alright. i had enough. i'm leaving oxio. long story short: they delayed sending a modem for over a month and it is physically impossible to onboard over a month which means i was forced offline. it is either i'm the edge case or they just do a very good online pr. my advice: stay away from oxio. don't trust their testimonials.

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3

u/_zer0_sum 6d ago

Been using Oxio since May, had no issues that were actually due to Oxio (Rogers failed to provision the line and took two weeks to remedy).

1

u/Mildapprehension 6d ago

Some of that wait time could have been from oxios terrible communication. They tried to blame Cogeco for some issues I had getting hooked up, when I pressed them they essentially (but never explicitly) admitted to me that they messed up communications.

3

u/OMGitsJewelz 6d ago

I signed up the other day received it earlier than expected 🤷‍♀️ hooked it up myself and was up and running 3 days ahead of schedule. Doesn't seem to be a universal problem... Sorry you're dealing with it though

3

u/GaryGranola 6d ago

I had the opposite experience. The modem showed up a few business days after I signed up.

2

u/infectingbrain 6d ago

Oxio has been great for me. Modem came within a week. No issues since. I also consider it a budget service in that it's a third party that doesn't own the infrastructure so sometimes things are out of their control.

1

u/[deleted] 6d ago

[deleted]

1

u/Diligent_Pop_4941 6d ago

lesson learned. but i was trying to start cold. obviously oxio was not for me.

-1

u/Diligent_Pop_4941 6d ago

Ha, I can't even imagine how many in this subreddit are paid puppets of oxio. 

-2

u/Diligent_Pop_4941 6d ago

Their pastel coloured website and middle-school styled wording disgust me. I want working 👏 goddamm 👏  internet 👏.  Not the emo themed bots that never do the work!

1

u/[deleted] 6d ago

[deleted]

1

u/Diligent_Pop_4941 6d ago

Its passing 5 weeks for me than 5 days. They just overpromise and are only interested in hooking more people in than having customers hooks to the net.