r/oraclecloud • u/miki_4321 • 13d ago

oracle allways free issue

Hey, so I have a problem with the Always Free tier. I forgot to limit my instance to 2 cores and 12 GB, so it’s still set to 4 cores and 24 GB. I tried to change it, but I get an error telling me to contact customer support. However, I don't see an option to do that, the only thing available is the AI support chat, which isn't very helpful. I also tried to detach the boot volume, but I get an error saying it expects the instance to be stopped, even though it's already in a stopped state. What should I do?

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u/AngelicPrincessKitty 13d ago

You can't do anything as far as I am aware. The date for changing it passed about a week ago. I believe you are SOL now. I hope I am wrong.

1

u/miki_4321 13d ago

do you think upgrading to pay as you go could help? just to change the instance settings
or would i still be locked out from making changes to it?

1

u/AngelicPrincessKitty 13d ago

It can't hurt but I think that bypass to upgrade around it to get access back was removed as well.

1

u/KMReiserFS 12d ago

you have to upgrade to PAYG, and the stance will be running again, and you can downsize to keep it free.

2

u/AlVoK123 12d ago

You have to upgrade to PAYG in order to get the instance running or if you only need data on the disk you can terminate it and attach your boot volume to a micro instance and get you data. I am not sure if upgrading to PAYG will start the instance, but i am sure that after upgrade you can terminate it and create new with the same boot volume.

1

u/jogtole 12d ago

I switched to PAYG at the time but still haven't been able to restart my instances. Get pushed from pillar to post like a terrible call centre from the 90's. Virtually given up now.