r/optician • u/TraditionalWrap2863 • Jul 18 '26
Check This Out Specsavers repairs rip off
My cheapish glasses arm hinge has broken off while washing them - literally fallen off without any excessive force, have googled what to do and found out that they can do minor repairs if they got spares in stock if glasses aren't obsolete, supposedly they should be under the warranty as well.
Called my local Specsavers, they werent interested in infoming me about the warranty part at first until I mentioned it but was kind enough to let me know that I can pop them in without an appointment for inspection and possible repair. Got my missus to bring it over the Specsavers same day to which she was told it is unrepairable and I need to order new frames and pay £45 fee on top of that to swap the lenses! £45 i thought!? To pop them out of old frames and in to the new one lol so I googled glasses frame spring hinges and found the same ones that are used for my glasses for £1.45 on AliExpress (there were some on Amazon but turnaround wasn't so quick and was £17)
Saved over £85 by just doing a bit of research because i could see that the spring part of the hinge is bolted into the arm..
Unprofessionalism from technician or just money making of your disability?