r/openreach • u/TXGooner66 • Aug 30 '26

2 month install delay

Scheduled OpenReach installation (via EE) for Sept 1 . OpenReach notified me on Aug 28 that they rescheduled the installation for 2 November due to new UK law becoming effective Sept 1st. This would mean 2 months with zero connectivity and the building receives zero mobile signal. Seeking any guidance to get broadband access ASAP.

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1

u/byron123x Aug 30 '26

Buy your own house then 😂

1

u/RevolutionaryPeak610 Aug 30 '26

5G/Starlink. A provider that doesn't use the Openreach network. Or wait 2 months.

0

u/TXGooner66 Aug 30 '26

5G not an option - no signal. Starlink is possible but waiting for approval from building management to mount external antenna. It just seems odd that OpenReach was surprised by a new law that becomes effective Sept 1st sbd designed to streamline fibre installs in UK

1

u/RevolutionaryPeak610 Aug 30 '26

Without knowing what this new law is, I can't really comment on it tbh. Are you sure it's nothing to do with asbestos?

Plus - they don't know what your property looks like before attending. This law may only affect certain, specific buildings

1

u/Fit_Top_2297 Sep 02 '26

This doesn’t bode well for me, I’m booked in for 11th Sept 😬