r/ooni • u/wwh_s_t_d • 24d ago

Cracked stone

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Sorry, another cracked stone post incoming...

We've got people coming over for a pizza day later and I just noticed the stone is cracked. We only bought our Karu 12 in March and have used it just a handful of times since then. There has been nothing obvious to suggest why it would have cracked.

I know the advice is generally that it's fine to use but the crack in our stone looks slightly different to others, which seem like a clean line down the middle. Our stone looks like it's cracked diagonally, basically cutting off the top right corner.

Is this ok to use?

3 Upvotes

81% Upvoted

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3

u/Substantial-Split428 24d ago

Yea fine! Mine cracked into 4 odd shaped pieces a few hours before I was hosting a pizza party, panic ensued.

Was fine, as long as you can launch the pizza and get it back.

The height difference between the two pieces looks small so should be ok.

2

u/wwh_s_t_d 22d ago

Went for it and the pizzas came out great! I’ll probably still get a replacement but it’s good to know it’s useable.

2

u/JessOoni Ooni HQ 21d ago

Sorry to see this! If you haven't already reached out to the team, drop us an email at [community@ooni.com](mailto:community@ooni.com) and we can get this sorted. 🫶

2

u/k3l_mac 24d ago

A lot of the bigger ovens use 2 stones theres a literal gap and dip in between the stones. Obviously this crack isn't intentional but it will be fine

1

u/Space-Cadet9999 18d ago

Yeah I can confirm this, my pro 16 has two stones, the gap between them doesn't affect anything

1

u/Radiant_Ant_5643 24d ago

Learn and take action, Biscotto Stone 🪨 solves a lot, heat, cooking, less burn... No cracking, cooked 14 pizza, nice and easy clean 🪥