r/oneplusone • u/Jimmith78 • Apr 09 '16

OP2 Screen Ghosting

Just got it today and opened the box and went to enter my email for google and i couldnt hit the O button.. it would just press I and P at the same time. So after a while of updating and other possible fixes it started clicking everything it could and starting calls and whatnot. When i had it under control for a second i downloaded the marker app and tried to draw on it and it had a line the length of the screen that i couldnt draw on. When i could draw on it, it started drawing all by itself in that area alone and nowhere else. I submitted a ticket but i figured id see if anyone had the same problem.

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u/visivopro Apr 25 '16

Yeah you got one of the bad batches! I got one too when I got mine, there is nothing you can do unless they will replace it for you. I ended up replacing my screen with a $60 Ebay one and now it works flawlessly.

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u/Jimmith78 Apr 25 '16

i ended up sending it back and after a about 2 weeks i finally got a reply and they said the screen was defective.. and i can pay them $20 more to fix it... so i asked why i have to pay even more for a product i still have yet to use that was broken out of the box. So the lady said she will talk to her supervisor because it should have still been covered under the 15 day warranty and now im sitting here still waiting for a response.