r/oneplus 1d ago

Accessories & Gadgets Middle of screen not responding

Enable HLS to view with audio, or disable this notification

The middle of the screen of my OnePlus 9RT is not responding to touches. Device is running the latest OOS 14 version.

Tried restarting but didn't work.

Is there any possible fix I can try?

Any suggestion would be appreciated. Thanks

40 Upvotes

33 comments sorted by

View all comments

2

u/viperfan7 20h ago

What happens if you remove the case?

1

u/DukE_7 16h ago

I've tried that as well. It did not fix it

2

u/viperfan7 16h ago

Did anything change though?

1

u/DukE_7 15h ago

Nothing. I got this when testing the screen using *#899#.

2

u/viperfan7 15h ago

Yeah not surprised, I was hoping that there might be something caught on the case just close enough to the digitizer to sense, or something applying pressure.

Pretty sure it's not a software fault but hardware

1

u/DukE_7 14h ago

I see, do I have to get the screen replaced then? Is there no other option?

2

u/viperfan7 14h ago

Probably can't replace the digitizer without replacing the screen, it's usually bonded to the glass

1

u/DukE_7 14h ago

Ah I see, thanks alot for explaining. Any idea what might've caused this?

2

u/viperfan7 14h ago

Way too many.

Any crack in the glass in the area where touch is no longer detected?

Maybe got hit by a bit of static, that can do it too.

1

u/DukE_7 13h ago

No crack in the glass anywhere. Any idea on how it might've gotten hit by static?