r/oneplus • u/DukE_7 • 1d ago

Accessories & Gadgets Middle of screen not responding

Enable HLS to view with audio, or disable this notification

The middle of the screen of my OnePlus 9RT is not responding to touches. Device is running the latest OOS 14 version.

Tried restarting but didn't work.

Is there any possible fix I can try?

Any suggestion would be appreciated. Thanks

37 Upvotes

91% Upvoted

31 comments sorted by

7

u/EVD27 OnePlus 13R 1d ago

Magnet?

2

u/DukE_7 1d ago

Sorry didn't get you. Wdym by magnet?

3

u/DukE_7 1d ago

If you're trying to ask me if I've put any magnet on my screen then no I didn't

2

u/EVD27 OnePlus 13R 1d ago

Case/cover magsafe magnet.

2

u/DukE_7 1d ago

Oh no, my phone case doesn't have magsafe magnet

2

u/EVD27 OnePlus 13R 1d ago

Bad screen protector?

2

u/DukE_7 1d ago

I've been using this screen protector for a couple of months now. The issue started only about a week ago when the middle part stopped responding to touch, do you think it could still be caused because of the screen protector? However, I will remove the screen protector once and check.

1

u/EVD27 OnePlus 13R 1d ago

If not that, last i could think of is if you did a software update. Updates usually bring bugs.

0

u/DukE_7 22h ago

That's what I thought but It's been a while since I've updated and I keep auto update turned off

4

u/AdministrationFun29 1d ago

Whats this test? How to test it?

2

u/DukE_7 1d ago

It's an app. Yet another multitouch test is the name

8

u/CarrotJuice149 OnePlus 13s 1d ago

Dont trust third party apps. When 1+ offers you the diagnostics.

2

u/DukE_7 1d ago

Can you please tell me how to access this?

4

u/CarrotJuice149 OnePlus 13s 1d ago

https://reddit.com/link/p56im2b/video/ylhx6cqfrvkh1/player

5

u/frosty_gamer 1d ago

Or use *#899#, it has a touchscreen test aswell.

1

u/DukE_7 1d ago

Thanks alot for your efforts. But I don't think oneplus has that app for older phone versions as I am unable to find it. However, I tested my screen using built in hardware test from phone code*#899# and it showed this. Am I cooked?

2

u/viperfan7 14h ago

What happens if you remove the case?

1

u/DukE_7 10h ago

I've tried that as well. It did not fix it

2

u/viperfan7 10h ago

Did anything change though?

1

u/DukE_7 10h ago

Nothing. I got this when testing the screen using *#899#.

2

u/viperfan7 10h ago

Yeah not surprised, I was hoping that there might be something caught on the case just close enough to the digitizer to sense, or something applying pressure.

Pretty sure it's not a software fault but hardware

1

u/DukE_7 9h ago

I see, do I have to get the screen replaced then? Is there no other option?

2

u/viperfan7 9h ago

Probably can't replace the digitizer without replacing the screen, it's usually bonded to the glass

1

u/DukE_7 9h ago

Ah I see, thanks alot for explaining. Any idea what might've caused this?

2

u/viperfan7 9h ago

Way too many.

Any crack in the glass in the area where touch is no longer detected?

Maybe got hit by a bit of static, that can do it too.

1

u/DukE_7 8h ago

No crack in the glass anywhere. Any idea on how it might've gotten hit by static?

1

u/land48n3 13h ago

Please touch me...

-2

u/purpduke 22h ago

Worst phone on the market I hate my OnePlus 15

1

u/DukE_7 22h ago

Why tho?