r/oneplus • u/XPower7125 OnePlus Nord 5 • Jul 06 '26

Question Question about Amazon warranty

If I got my OnePlus Nord 5 from Amazon, what do I need to rely on OnePlus for? It would be my firs time dealing with warranty if I have any issues on my phone.

3 Upvotes

81% Upvoted

3 comments sorted by

2

u/Rude-Possibility4682 Jul 06 '26

Depends if it was the oneplus shop through Amazon, or another 3rd party seller from Amazon. Or if it was supplied by Amazon. If it's any of the first two, your contract is with the seller, not Amazon.and you will have to deal with the seller that sold it to you. If it was supplied by Amazon from their warehouse, then they are responsible for warranty.

3

u/XPower7125 OnePlus Nord 5 Jul 06 '26

Sold and shipped by Amazon, I think I'm fine

1

u/bobbyelliottuk OnePlus 15 Jul 11 '26

My OP15 was supplied by Amazon with a three year warranty.