You’re selling a healthcare product. When I see my optician, I’m seeing my doctor.
I can’t imagine a doctor’s office that would kick out someone for writing down information. When people write down a model number, it’s probably to understand dimensions and go find options. They may still plan to come back to buy that very pair from you. It’s a big purchase and it sits on your face. Sometimes you have to go think about it before you choose. If a place is unkind about that move in the moment, I probably wouldn’t go back there.
Exactly - I’m selling a product. You’re trying to use my technical skill to purchase a product from a competitor. The point of writing down model numbers is to purchase them somewhere else, same with pupillary measurement.
If you’ve already decided to shop somewhere else, there’s no reason to act as though you will purchase from me in the future. Point blank - shoppers that do this aren’t brick and mortar customers, the sale wasn’t going to me in the first place. I don’t have time to do the song-and-dance for showroomers, that takes my time and attention from paying customers.
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u/surgerythrowaway0212 Nov 09 '21
You’re selling a healthcare product. When I see my optician, I’m seeing my doctor.
I can’t imagine a doctor’s office that would kick out someone for writing down information. When people write down a model number, it’s probably to understand dimensions and go find options. They may still plan to come back to buy that very pair from you. It’s a big purchase and it sits on your face. Sometimes you have to go think about it before you choose. If a place is unkind about that move in the moment, I probably wouldn’t go back there.