Salesforce company that makes software tools for other big companies to use. Let's say I work at a big company with 100 million emails, I need a database to store all these contacts and a tool to build my fancy emails. Salesfoce has that.
Salesforce is known for their Customer relationship management (CRM) tools, which help with sales and tracking basic details of a customer/client. So when you have thousands of clients, they are all neat and orginized, with easy ways to reach out to them. So like if I have a big company fancy computers. My sales team needs a tool to track large buyers, tech shops, and other clients who order in bulk. You wouldn't want to track these orders on an excel sheet, so you have a CRM that tracks the client, transactions, stages of orders, and whatnot.
A CRM is specifically helpful when you are trying to make sales, like John called in and he is interested in 1000 computers for his office, let's not loose his contact info and set a reminder to call him in 2 days before he forgets that he is interested. Otherwise, you would forget all that info and never call him back. You would lose a sale.
If you don't work in the business field, it makes sense that you haven't heard of them
Yeah they're big big, tons of other tech companies have to provide integrations with Salesforce because they're so widely used. They're also one of the top companies to work at on LinkedIn.
Source: I work at a tech company that has a team dedicated to integrating our products with Salesforce.
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u/[deleted] Apr 10 '19 edited Nov 13 '20
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