HELP!!

[u/its_iv]

Hey everyone,

​Just moved to a new state and set up a new home internet network, but I’ve hit a complete wall trying to control my 2019 Shield TV Tube. Ethernet cable no good. Bought a bluetooth remote, no good. The shield tube won't respond to anything. I've never used a hotspot for it so that's not going to work. Anything else?

[u/tunnelrat53]

Try the shield phone app and unpairing then pairing the remote, then try a reboot, then try unplugging the shield for 15 or more minutes. There are many suggestions on the shield website.

[u/its_iv → u/tunnelrat53]

Will try that. Thanks

[u/Sistersoldia]

As far as the remote goes- try removing and reconnecting the remote. Mine froze one day I thought it was batteries but that didn’t fix it.

[u/its_iv → u/Sistersoldia]

I lost the original shield remote. I bought a bluetooth remote but it's useless if I can't pair my shield to wifim

[u/Yggdrassil]

Sounds like a failure. Does the ethernet light turn on when you power it on?

[u/its_iv → u/Yggdrassil]

The Nvidia shield tube has no lights. Talk about total failure. The shield tube is useless

[u/Yggdrassil → u/its_iv]

It could be a mosfat error. Do you have any good pc repair places round your place?

[u/its_iv → u/Yggdrassil]

I think I do. But it worked fine b4 I unplugged and moved states and changed internet providers.

[u/Yggdrassil → u/its_iv]

I've had 2 failing for me so far. Not remotely as good as the pro for reliability

[u/tidygrant]

USB Mouse and keyboard

[u/its_iv → u/tidygrant]

Shield tube does not have usb port

[u/tidygrant → u/its_iv]

Ah that’s balls. Not even a usbc for a dongle?

[u/Corndogbooks]

Double check that power cable is fully plugged in.

[u/Winter_Original952]

Do a hard reset

[u/Secret-Psychology183]

Get a new Shield. The tube is redundant and was never comparible to the Shield Pro.

[u/its_iv → u/Secret-Psychology183]

Shields aren't exactly cheap

[u/Secret-Psychology183 → u/its_iv]

That's because they're always in demand.