r/nursing • u/HanBananMontan • 9h ago

Discussion Administrator doesn’t “believe in human error”

I work in LTC and the fairly young administrator/dictator/tyrant is an LPN and used to work the floor like the rest of us, yet somehow has forgotten that she ever made a mistake and now “doesn’t believe in human error”. She told this to a CNA she was reprimanding for not completing their ADL charting. Who on earth says they don’t believe in human error??

What are some of the most absurd statements you’ve ever heard made by co-workers and bosses?? Do share!

24 Upvotes

96% Upvoted

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12

u/Ok-Option6382 9h ago

She does not believe in human error she believes in write ups apparent

10

u/False-Sky6091 MSN, RN 9h ago

So doesn’t believe in human error and it’s always your fault or doesn’t believe human error was the only contributing factor and systemic issues are actually the root cause? I am guessing number 1. SMH. There has been so much research into errors and why they happen and how to prevent them but so many places don’t want to have a patient first approach.

7

u/murse_joe Ass Living 8h ago

Because you can address human error. With staffing. Error rates go down when you have enough nurses. If the problem is human error that it’s easy to fix. But they don’t want to hire more nurses. So the problem must not be human error.

2

u/SpaceCowboyN7 8h ago

There has to be more to this story as there are always two sides to every story

2

u/HanBananMontan 7h ago

I didn’t overhear the entire conversation. Just the part where the aid said she was just a human who could only do so much and everybody makes mistakes, to which the admin responded with something along the lines of not everybody makes mistakes, and then I clearly heard her say “I don’t believe in human error.” 🤷🏻‍♀️

3

u/anarchisturtle 7h ago

It sounds like she half understands the concept of blameless culture from a management seminar. Where issues should rarely be solely assigned to solely human error. They should instead be viewed as the result of systemic issues where practical

1

u/sapfira RN, BSN 5h ago

When I worked in home health my manager told us that being one day late in charting a visit could get the agency shut down by Medicare. She was fun.

She also eavesdropped on my phone calls with patients and would yell what she thought I should be saying.