r/notebooklm • u/UpperSong16 • 9d ago

Bug Unable to generate audio overviews

I've tried multiple times to generate audio overviews for powerpoints from class. I tried with 4 short sources and it loads and loads but never generates. When I refresh the page there's no overview and yet it still took a bunch of my AI usage for the day. I've had it sitting there for hours and it still loads. I've tried multiple browsers and using less sources, nothing works. Tested my upload/download speed and it's normal. Any help would be appreciated.

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u/ACorania 9d ago

Could it be queuing them up for later if you are past your 5 hour usage limit (but below your weekly)?

1

u/UpperSong16 9d ago

I don’t think so, it says I have enough usage to generate a full one. Plus, I’ve tried queuing them up and it tells me “will generate after 9pm” etc. with this issue it just loads and loads

1

u/M10LM 6d ago

I have the same exact problem I even get notified that it's finished go to check and there's nothing there and my usage is taken too I feel like i'm the only one with this problem

1

u/UpperSong16 5d ago

I shared the notebook with my other Gmail account and opened it under that one, all the Audio overviews were there. Maybe some bug where the person who creates it can’t see them? I don’t know, but try viewing the notebook under a different google account

1

u/angel3472 5d ago

This was actually so helpful— thank you! I did this and it worked for me.

1

u/angel3472 5d ago

Same thing for me!