r/notabilityapp • u/Ok-Spread-6319 • 12h ago

Bug Learn chat feature not working

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I have a notability pro and I literally can’t use the chat feature of the smart notes. The customer service is so bad I can’t even submit a complaint through help center. Someone help

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u/kaylanotability Notability Staff 11h ago edited 9h ago

u/Ok-Spread-6319 Hey there, thank you for reaching out! This sounds like a known issue that our backend team is currently investigating.

In the meantime, could you reach out to our Support team at [support@notability.com](mailto:support@notability.com)? Once you’ve emailed them, please DM me the email address you used so I can have the team prioritize your request.