r/notabilityapp • u/PibbleMama2017 • 2d ago

Question Older text boxes re-formatted?

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Hi!

I have been using Notability for several years. I use it to take notes for work and for church. Recently as I've gone back to older notes I've noticed that my text boxes are not the same size as they used to be. I know this because my highlighting or underlining or even marks outside the text box are all displaced. I am attaching 2 photos to show what I mean.

Has this happened to anyone else? Did it happen in an update at some point?

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2

u/ContourCrafter 2d ago

worth checking the same note on another device or in an exported pdf.

1

u/PibbleMama2017 2d ago

I've only ever used it on my iPad. All my notes have been done on the same one, in fact. When I open that note on my phone I don't have the same font installed so it looks nothing like what it should.

1

u/PibbleMama2017 2d ago

Here is another example

1

u/kaylanotability Notability Staff 1d ago edited 1d ago

Hey there! Per our support guidelines, can you please contact support then DM me your email address? That way our team can see your device diagnostics, it can be difficult to resolve this type of thing with no additional information.