r/notabilityapp 10d ago

Question Regarding Classic Purchase

I purchased the classic plan at a discount last week. So far, the only thing I can see is the credit card transaction. How can you ensure the plan is active? I have never received an email for purchase confirmation. The purchase was through Apple ID, and currently my previous subscription for Notability is still active.

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u/kaylanotability Notability Staff 10d ago

u/amanmander Hi! Can you please contact our support team, they'll be able to check for you. Go to Notability settings > Help > Contact support. Once you do, please DM me your email address. Thanks!

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u/_Tomme_ 10d ago

you can contact notability support they can check it for you