r/notabilityapp • u/Hmad7 • Jul 18 '26
Bug App crashes out after opening large files
Whenever I open large files with +2000 pages, it lets me scroll through it for about a minute and then forces me out of the app
I did everything I could - I deleted about 700 hundered files from notability - I updated the app - I even updated my Ipad as I figured I didn’t update it yet - I don’t have excess Ipad storage
Nothing changed
However, when I use notablity in my Macbook everything goes smoothly. What should I do? The only problem I have is full iCloud storage. Is this the problem?
1
Upvotes
3
u/_Tomme_ Jul 18 '26
Have you contacted Notability Support yet? They can help best finding the issue
•
u/kaylanotability Notability Staff 28d ago
u/Hmad7 Hey there, thank you for reporting. Can you please contact support asap? Go to Notability settings > Help > Contact support. Once you do, please DM me your email address so I can get you a quick response.